Strategic Global Account Leader

Deutsche Post; Valencia; On-site; EUR 90,000 - 130,000; Full time

Job summary

DHL Supply Chain in Spain seeks a Head of Account to lead a strategic international customer relationship, building a high‑performing team and delivering value across transport, warehousing and planning. You will own the account's strategic direction and drive continuous improvement.

Fluency in English and Spanish, strong P&L leadership, and a track record of cross‑functional delivery are essential as you coordinate with global partners and travel as needed to ensure service excellence and

Qualifications

• University degree in Logistics, or a related field.
• Minimum 5 years of senior management experience within Supply Chain.
• At least 5 years of senior, customer-facing Account Management experience.
• Strong commercial acumen with P&L responsibility.

Responsibilities

• Build and maintain strategic relationships with the customer, ensuring service and business objectives are achieved.
• Lead, develop, and motivate the account team, creating a high-performance and continuous improvement culture.
• Own account financial performance, including budget, revenue, profitability, and cost improvement initiatives.
• Manage KPIs and service performance, ensuring contractual commitments and DHL standards are consistently achieved.
• Develop and execute strategic plans to support account growth, value creation, and the customer’s evolving supply chain needs.
• Lead transformation and change initiatives across transport, warehousing, planning, and other supply chain activities.
• Drive innovation, continuous improvement, and savings initiatives across the account.
• Coordinate multiple internal and external stakeholders to ensure effective delivery of operational and strategic priorities.
• Lead new business and organic growth opportunities within the account, including relevant RFQ processes.

Skills

English & Spanish

P&L responsibility

Operations management

Leadership

Stakeholder management

Education

Degree in Logistics / Supply Chain

Job description

DHL Supply Chain in Spain seeks a Head of Account to lead a strategic international customer relationship, building a high‑performing team and delivering value across transport, warehousing and planning. You will own the account's strategic direction and drive continuous improvement.

Fluency in English and Spanish, strong P&L leadership, and a track record of cross‑functional delivery are essential as you coordinate with global partners and travel as needed to ensure service excellence and