Strategic Account Leader: Supply Chain Transformation

DHL; Valencia; Presencial; Confidencial; Jornada completa

Descripción de la vacante

DHL Supply Chain invites applications for Head of Account in Valencia, Spain. This senior role leads the customer account, orchestrates its supply chain, and drives value creation through strategic partnership across transport, warehousing, and related services.

The role demands leadership of the LLP account team, strong stakeholder management, and a track record of delivering financial performance and transformation in an international environment.

Formación

• Fluent English and Spanish, with availability for national and international travel.
• University degree and/or professional qualification in Logistics, Supply Chain, or a related field.
• Minimum 5 years of senior management experience within Supply Chain operations, including transport and warehousing.
• At least 5 years of senior, customer-facing Account Management experience.
• Strong operations management experience with P&L responsibility and solid commercial and business acumen.
• Proven experience leading teams and delivering through multiple stakeholders in an international environment.
• Strong change management, leadership, communication, and stakeholder management skills.
• Strategic, customer-focused, and improvement-oriented mindset.

Responsabilidades

• Build and maintain strong strategic relationships with the customer, ensuring service and business objectives are achieved.
• Lead, develop, and motivate the account team, creating a high-performance and continuous improvement culture.
• Own account financial performance, including budget, revenue, profitability, and cost improvement initiatives.
• Manage KPIs and service performance, ensuring contractual commitments and DHL standards are consistently achieved.
• Develop and execute strategic plans to support account growth, value creation, and the customer’s evolving supply chain needs.
• Lead transformation and change initiatives across transport, warehousing, planning, and other supply chain activities.
• Drive innovation, continuous improvement, and savings initiatives across the account.
• Coordinate multiple internal and external stakeholders to ensure effective delivery of operational and strategic priorities.
• Lead new business and organic growth opportunities within the account, including relevant RFQ processes.

Conocimientos

Bilingual English/Spanish

P&L management

Stakeholder management

Team leadership

Strategic planning

Change management

Operations management

Account management

Educación

University degree in Logistics or Supply Chain

Descripción del empleo

DHL Supply Chain invites applications for Head of Account in Valencia, Spain. This senior role leads the customer account, orchestrates its supply chain, and drives value creation through strategic partnership across transport, warehousing, and related services.

The role demands leadership of the LLP account team, strong stakeholder management, and a track record of delivering financial performance and transformation in an international environment.