Strategic Engagement Lead: Drive Adoption & ROI

Approach People; Madrid; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Equity

Performance-based incentives

Market expansion opportunities

Innovative, collaborative environment

Mission-driven team

Job summary

Approach People Recruitment is seeking an Engagement Manager to own the end-to-end customer journey, ensuring clients achieve measurable outcomes by translating business challenges into scalable workflows. You will bridge clients, Product, Engineering, and Growth teams to drive adoption and long-term value.

The role combines strategic thinking with operational discipline, requiring strong communication and a proactive, travel‑ready mindset to navigate a fast-growing environment across the region.

Qualifications

• 5+ years of experience in private equity, investment banking, or top-tier consulting firms.
• Proven ability to translate complex business challenges into structured delivery plans and measurable outcomes.
• Strong ability to collaborate with Product, Engineering, and Growth teams.

Responsibilities

• Own the end-to-end customer journey and ensure measurable outcomes.
• Translate client challenges into scalable workflows and reusable playbooks.
• Maintain dashboards, plans, ownership, timelines, and milestones across teams.
• Communicate priorities, risks, and decisions to all stakeholders and drive ROI.

Skills

Client relationship management

Stakeholder management

Delivery planning

Communication skills

Travel willingness

Job description

Approach People Recruitment is seeking an Engagement Manager to own the end-to-end customer journey, ensuring clients achieve measurable outcomes by translating business challenges into scalable workflows. You will bridge clients, Product, Engineering, and Growth teams to drive adoption and long-term value.

The role combines strategic thinking with operational discipline, requiring strong communication and a proactive, travel‑ready mindset to navigate a fast-growing environment across the region.