Store Manager / Majorica Eci Barcelona

MAJORICA Jewelry; Barcelona; On-site; EUR 42,000 - 60,000; Full time

Job summary

Majorica, a jewelry house with a rich pearl heritage, invites a Store Manager to lead a Majorica point of sale within a department store environment in Barcelona. You will drive sales, manage the team, oversee operations and ensure an exceptional client experience across premium brand standards.

You will motivate the team, coach on storytelling and service excellence, coordinate launches and campaigns, and collaborate with store partners to achieve business targets while upholding the brand

Qualifications

• Experience managing teams in premium or luxury retail.
• Strong commercial and analytical mindset.
• Leadership and coaching capabilities.
• Fluent in Spanish and English.

Responsibilities

• Drive sales, productivity and KPI achievement.
• Monitor daily performance and implement action plans.
• Identify opportunities to maximize traffic conversion and cross-selling.
• Lead, motivate and develop the team.
• Coach on sales techniques, product storytelling and service standards.
• Foster a positive, performance-oriented culture.
• Organize priorities and daily operations.
• Ensure premium service standards and brand representation.
• Coordinate stock management and inventory controls.
• Collaborate with department store teams and stakeholders.

Skills

Team leadership

Coaching

Sales analytics

Organizational skills

Communication skills

Fluent Spanish and English

Job description

Founded in Mallorca in 1890, Majorica is a jewelry house recognized for its pearl heritage, Mediterranean identity and contemporary elegance.

At Majorica, we are evolving our retail experience through a strong focus on client engagement, storytelling and commercial excellence.

The Role

As Store Manager, you will lead the performance of a Majorica point of sale within a department store environment, ensuring excellence across sales, team management, operations and client experience.

You will play a key role in driving productivity, motivating the team and ensuring the brand image is represented at the highest level.

You will be responsible for leading the team towards achieving store objectives and business performance targets.

Your responsibilities will be:

Commercial Performance

• Drive sales, productivity and KPI achievement.
• Monitor daily business performance and implement action plans.
• Identify opportunities to maximize traffic conversion and cross-selling.
• Ensure excellent execution of launches, campaigns and activations.
• Lead, motivate and develop the team.
• Coach the team on sales techniques, product storytelling and service standards.
• Foster a positive and performance-oriented culture.
• Organize priorities and daily operations effectively.

Client Experience

• Ensure premium and consistent service standards.
• Lead by example on the sales floor.
• Drive client engagement and relationship-building actions.
• Ensure the team represents the brand image with professionalism and authenticity.

Operations

• Ensure operational excellence and compliance with company procedures.
• Coordinate stock management and inventory controls.
• Collaborate effectively with department store teams and stakeholders.

What is important for the role

• Previous experience managing teams in premium or luxury retail environments.
• Strong commercial and analytical mindset.
• Leadership and coaching capabilities.
• Ability to work in a fast-paced and high-traffic environment.
• Strong organizational and communication skills.
• Fluent Spanish and English required.

What we offer

• The opportunity to join a growing international retail project.
• A premium retail environment with strong brand heritage.
• Leadership and professional development opportunities.
• A collaborative and dynamic team culture.