Segon/A Responsable De Botiga

Fundació Formació I Treball; Barcelona; Hybrid; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Job summary

Unknown is seeking an experienced Store Manager for a prominent Barcelona store in a vibrant retail environment. The role combines on-site leadership with remote planning and reporting, within a hybrid work model.

You will drive sales performance, deliver exceptional customer service, and foster a positive work environment for a diverse team. The ideal candidate has a strategic mindset, passion for technology, and ability to inspire staff across shifts.

Qualifications

• Minimum 5 years of experience in retail management.
• Proven experience in leading and developing teams.
• Demonstrated ability to drive sales performance and financial targets.
• Strong understanding of retail operations, inventory management, and visual merchandising.
• Excellent customer service and interpersonal skills.

Responsibilities

• Oversee day-to-day store operations.
• Lead and develop sales associates and assistant managers.
• Develop and implement sales strategies to drive revenue growth.
• Manage store inventory, stock control, and product availability.
• Maintain store presentation and visual merchandising standards.
• Handle customer inquiries and complaints professionally.
• Recruit and onboard store staff.
• Analyze sales reports and KPIs to identify trends and improvements.
• Ensure compliance with company policies and health and safety regulations.
• Contribute to strategic planning and remote reporting.

Skills

Retail management

Team leadership

Sales optimization

Inventory management

Customer service

MS Office

Tools

Retail management software

Job description

Our client, a leading retailer in the consumer electronics sector, is looking for an experienced and dynamic Store Manager to oversee their prominent store located in the vibrant city of Barcelona . This role requires a proven leader with exceptional people management skills and a strong understanding of retail operations. You will be responsible for driving sales performance, ensuring outstanding customer service, and fostering a positive and productive work environment for your team. The ideal candidate possesses a strategic mindset, a passion for technology, and the ability to inspire and motivate a diverse workforce. This position involves a hybrid work model, combining essential on-site management with strategic planning and reporting from a remote setting, offering a balance between hands‑on leadership and flexible work arrangements.

About the Role

Our client, a leading retailer in the consumer electronics sector, is looking for an experienced and dynamic Store Manager to oversee their prominent store located in the vibrant city of Barcelona . This role requires a proven leader with exceptional people management skills and a strong understanding of retail operations. You will be responsible for driving sales performance, ensuring outstanding customer service, and fostering a positive and productive work environment for your team. The ideal candidate possesses a strategic mindset, a passion for technology, and the ability to inspire and motivate a diverse workforce. This position involves a hybrid work model, combining essential on‑site management with strategic planning and reporting from a remote setting, offering a balance between hands‑on leadership and flexible work arrangements.

Key Responsibilities

• Oversee all day‑to‑day operations of the retail store, ensuring efficient and profitable business activities.
• Lead, train, and motivate a team of sales associates and assistant managers to achieve sales targets and deliver exceptional customer service.
• Develop and implement sales strategies to drive revenue growth and enhance market share.
• Manage store inventory, including ordering, receiving, and stock control, to minimize shrinkage and ensure product availability.
• Maintain high standards of store presentation, cleanliness, and visual merchandising.
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Recruit, onboard, and develop talent within the store team.
• Analyze sales reports and KPIs to identify trends, opportunities, and areas for improvement.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Contribute to strategic planning and operational reviews remotely, leveraging technology for effective communication and collaboration.

Requirements

• Minimum of 5 years of experience in retail management, with a strong track record of success.
• Proven experience in leading and developing teams, with excellent coaching and mentoring skills.
• Demonstrated ability to drive sales performance and achieve financial targets.
• Strong understanding of retail operations, inventory management, and visual merchandising.
• Excellent customer service skills and a customer‑centric approach.
• Proficiency in using retail management software and Microsoft Office Suite.
• Strong analytical and problem‑solving abilities.
• Excellent communication, interpersonal, and organizational skills.
• Ability to adapt to a hybrid work environment, balancing on‑site responsibilities with remote work.
• Flexibility to work varied shifts, including weekends and holidays.

Benefits

This role offers a competitive salary, performance‑based bonuses, and a comprehensive benefits package, including health insurance. You will have the opportunity to lead a key store for a reputable brand in a thriving metropolitan area. Our client provides excellent career development opportunities and invests in employee training. The hybrid work model allows for a better work‑life balance. Become a vital part of a company that values innovation and customer satisfaction in the exciting retail landscape of Barcelona . Join a supportive team and contribute to shaping the future of consumer electronics retail.