Store Manager - Madrid Canalejas Store Manager

Valentino; Madrid; On-site; EUR 45,000 - 65,000; Full time

Job summary

Maison Valentino is seeking a Store Manager who will act as the key brand representative, embodying Valentino values and ensuring an exceptional client experience from preparation to retention. You will lead the store team to achieve sales targets and operational excellence while collaborating with headquarters functions.

This role emphasizes client engagement, KPI-driven performance, and a strong focus on delivering a seamless brand experience across all touchpoints.

Responsibilities

• Drive the store's overall sales performance by setting team sales targets and strategies aiming to increase the store productivity.
• Ensure the store team has a clear understanding of the correlation between every step of the client experience and associated KPIs. Analyze KPI data to identify trends and opportunities, creating action plans to enhance performance.
• Client Engagement: Implement strategies to develop and retain existing clients while recruiting new and potential ones. Create and implement bespoke engagement strategies tailored to different cl

Job description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

JOB MISSION

As the Store Manager, you will act as the key brand representative, embodying the values of Valentino and ensuring an exceptional client experience from preparation to retention. You will lead the store team to achieve sales targets and operational excellence while fostering strong collaboration with headquarters functions.

SALES & KPIs

• Drive the store's overall sales performance by setting team sales targets and strategies aiming to increase the store productivity.
• Ensure the store team has a clear understanding of the correlation between every step of the client experience and associated KPIs. Analyze KPI data to identify trends and opportunities, creating action plans to enhance performance.

CLIENTELING

• Client Engagement: Implement strategies to develop and retain existing clients while recruiting new and potential ones. Create and implement bespoke engagement strategies tailored to different cl