Stock Keeper - La Roca

Valentino; la Roca del Vallès; On-site; EUR 21,000 - 28,000; Full time

Job summary

Valentino in Cataluña seeks a Store Operations Associate to support stock, inventory, and back-end processes in our location. You will collaborate with sales teams to ensure smooth product flows and exceptional client care.

Key tasks include stock organization, cycle counts, replenishment, loss prevention adherence, and post‑sale support. Prior retail experience and strong attention to detail are valued to deliver a premium client experience.

Qualifications

• Experience in stock management and inventory controls.
• Ability to support sales teams with back-end processes.
• Attention to detail and quality control in product handling.
• Customer-focused mindset to ensure superior client care.

Responsibilities

• Maintain organized stock of sellable and non-sellable items.
• Provide replenishment support to shop floor sales teams.
• Process deliveries and store transfers within due dates.
• Conduct regular cycle counts and stock-take audits.
• Assist in loss prevention and post-sale support activities.

Skills

Operational Efficiency

Inventory Management

Detail Orientation

Quality Control

Client-Centric Support

Collaborative Support

Tools

SAP

Smart XP

PRISM

After Sales App

Job description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

JOB MISSION

Execute operational tasks in full compliance with Valentino’s guidelines and support the sale team with all back-end activities facilitating the sale process

STOCK EFFICIENCY AND PRODUCT FLOWS

• Maintain efficient organization of sellable and non sellable products in the store
• Provide support to the Sales Teams, ensuring efficient and fast replenishment of merchandise on the shop floor
• Support the Store Managers with orders of no-core material (stationary, packaging, uniforms, etc.)
• Process deliveries and transfers within the due dates to support sales and client experience
• Process omnichannel ship-from store orders (when applicable)
• Manage the stock activities by leveraging on the company tools and systems (SAP, Smart XP, PRISM, SAP, After Sales App etc.).

INVENTORY

• Conduct regular cycle counts and annual stock-takes to maintain accurate inventory records
• Track reconciliation of stock discrepancies to be performed, promptly reporting any stock loss, thefts cases and unusual stock adjustment cases for approval
• Perform regular audits of stock movements (ex. stolen merchandise, negatives on hand, in-transit, on-consignment, on hold, repairs, damaged, uniforms etc.)
• Support the Store Manager in the implementation of Loss Prevention policies and in managing potential challenges

BEFORE AND AFTER SALES PRODUCT MANAGEMENT

• Implement solid control over merchandise promptly identifying defective or damaged items
• Ensure proper product handling and care to avoid damages and missed sales opportunities
• Assist Colleagues in managing after sales processes (client returns, repairs, complaints etc.) ensuring the utmost client care.

CORE COMPETENCIES

• Operational Efficiency: High standard in executing back-end processes to support sales teams and enhance store performance.
• Inventory Management: Strong ability to maintain accurate inventory records through regular audits, stock-takes, and efficient reconciliation of discrepancies.
• Detail Orientation and Quality Control: Precision in handling products, ensuring adherence to quality standards, and proactively addressing defective or damaged items.
• Client-Centric Support: Flexibility to promptly support front of house colleagues to deliver exceptional client service.
• Collaborative Support: Ability to effectively collaborate with sales teams and management, ensuring smooth product flows and high-quality client care during after-sales processes.

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.