SRE Technical Support Engineer - HCI & Cloud

Nutanix, Inc.; Barcelona; Hybrid; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

Nutanix, Inc. is seeking a Technical Support Engineer for the EMEA team based in Barcelona. You will deliver expert support for Nutanix HCI and hybrid-cloud solutions, ensuring high customer satisfaction and rapid issue resolution.

The role emphasizes collaboration with development engineers, a customer-first mindset, and a hybrid work arrangement requiring three days in the office. English fluency is essential, with additional EU language skills a plus.

Qualifikationen

• 3+ years of relevant technical experience in hybrid-cloud and HCI environments.
• Strong expertise in Virtualization, Networking, Storage, Linux and Cloud technologies.
• Fluent in English; knowledge of one or more EU languages is a plus.

Aufgaben

• Provide technical support for Nutanix HCI solutions.
• Troubleshoot, diagnose, and debug enterprise customer issues.
• Collaborate with development engineering teams to resolve problems.
• Resolve cross-vendor issues with technology partners.
• Improve product serviceability and develop tools to aid support.
• Share technical knowledge with the team.

Kenntnisse

Virtualization

Networking

Storage

Linux

Cloud technologies

Customer-facing

EU language proficiency

Jobbeschreibung

Nutanix, Inc. is seeking a Technical Support Engineer for the EMEA team based in Barcelona. You will deliver expert support for Nutanix HCI and hybrid-cloud solutions, ensuring high customer satisfaction and rapid issue resolution.

The role emphasizes collaboration with development engineers, a customer-first mindset, and a hybrid work arrangement requiring three days in the office. English fluency is essential, with additional EU language skills a plus.