Barcelona Tech Support Engineer – French, SRE (On-Site)

Cnx; Barcelona; Hybrid; EUR 54,000 - 66,000; Full time

Job summary

Nutanix in Barcelona is seeking a Senior Technical Support Engineer (SRE) to join our expanding EMEA team. The role centers on maintaining high reliability of HCI and hybrid-cloud solutions with a customer-first mindset and close collaboration with development engineers.

You will operate in a hybrid setup, with three days in the office. The base salary starts at €60,000, with an OTE range of €55,000–€83,000 per year, reflecting location and experience.

Qualifications

• 7+ years of relevant technical experience.
• Expertise in Virtualization, Networking, Storage, Linux, and Cloud Technologies.
• Customer-facing experience and customer-first mindset.
• Fluent in English; proficiency in one or more EU languages is a strong plus.
• Strong troubleshooting and debugging skills.

Responsibilities

• Provide technical support for Nutanix’s HCI solutions.
• Troubleshoot, diagnose, and debug enterprise customer issues.
• Collaborate with the development engineering team.
• Resolve cross-vendor issues with technology partners.
• Improve product serviceability and develop tools.
• Deliver excellent customer support experience.
• Share technical knowledge with the team.
• Focus on customer success and satisfaction.

Skills

Virtualization

Networking

Storage

Linux

Cloud technologies

Customer-facing

Troubleshooting

Job description

Nutanix in Barcelona is seeking a Senior Technical Support Engineer (SRE) to join our expanding EMEA team. The role centers on maintaining high reliability of HCI and hybrid-cloud solutions with a customer-first mindset and close collaboration with development engineers.

You will operate in a hybrid setup, with three days in the office. The base salary starts at €60,000, with an OTE range of €55,000–€83,000 per year, reflecting location and experience.