Senior HCI Support Engineer - Hybrid (Barcelona)

Nutanix; Barcelona; Híbrido; EUR 54 000 - 66 000; Tempo integral

Resumo da oferta

Nutanix is expanding its EMEA Technical Support team in Barcelona, seeking a seasoned professional to provide technical support for our HCI solutions. You will troubleshoot customer issues, collaborate with engineering, and ensure a high level of customer satisfaction in a hybrid Barcelona-based role.

The role requires 7+ years of tech experience, strong virtualization, networks, storage, Linux and cloud skills, and fluency in English (other EU languages a plus).

Qualificações

• 7+ years of relevant technical experience.
• Expertise in Virtualization, Networking, Storage, Linux, and Cloud Technologies.
• Customer-facing experience and customer-first mindset.
• Fluent in English; proficiency in EU languages is a strong plus.
• Passion for learning and staying updated on cloud technologies.
• Strong troubleshooting and debugging skills.
• Collaborative approach and ability to work with diverse teams.
• Ability to provide excellent support experience to customers.

Responsabilidades

• Provide technical support for Nutanix’s HCI solutions.
• Troubleshoot, diagnose, and debug enterprise customer issues.
• Collaborate with development engineering team.
• Resolve cross-vendor issues with technology partners.
• Improve product serviceability and develop tools.
• Share technical knowledge with team.

Conhecimentos

Virtualization

Networking

Storage

Linux

Cloud tech

Customer-facing

English fluency

Descrição da oferta de emprego

Nutanix is expanding its EMEA Technical Support team in Barcelona, seeking a seasoned professional to provide technical support for our HCI solutions. You will troubleshoot customer issues, collaborate with engineering, and ensure a high level of customer satisfaction in a hybrid Barcelona-based role.

The role requires 7+ years of tech experience, strong virtualization, networks, storage, Linux and cloud skills, and fluency in English (other EU languages a plus).