SRE Manager: Lead Global VPN Reliability and Automation

Proton; Barcelona; Presencial; EUR 62.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock options

Technology tools

Learning & development

Employee benefits

In-person collaboration

Food & snacks

Transport support

Flexible schedule

Descripción de la vacante

Proton is seeking an engineering manager to lead the VPN Site Reliability Engineering team from Geneva or Barcelona. You will guide eight engineers, drive automation and observability projects, and own the reliability of the Proton VPN fleet, including SLOs and incident postmortems.

You will collaborate with product and infrastructure teams to plan capacity for new locations, and set engineering standards while coaching staff to solve operational challenges with software.

Formación

• Several years of experience managing site reliability, infrastructure, or platform teams.
• Experience leading a team from manual operations to automated ones, with results you can describe.
• Strong technical judgement on large Linux fleets; review design, read Python and Ansible, identify postmortem gaps.
• Experience owning the reliability of a production service, including SLOs, error budgets, incident response, and postmortems.
• Experience building or rebuilding monitoring of a production service and getting engineers to rely on it.
• Experience running physical infrastructure or willingness to learn it.
• Experience developing engineers, giving direct feedback, addressing underperformance.
• Experience delivering projects that depend on teams outside your own.
• Habit of setting your own priorities; you will define how to reach goals.

Responsabilidades

• Manage and develop a team of eight engineers.
• Decide what the team automates and measures first, and deliver that plan.
• Own the reliability of the Proton VPN fleet, including SLOs, error budgets, incident response, and postmortems.
• Build monitoring that shows what users experience in each country, starting with throughput.
• Replace manual provisioning, deployment, and repair work with tooling that ships changes to the fleet quickly and safely.
• Set the engineering standards for the team, and coach engineers to solve operational problems with software.
• Plan capacity and new locations with VPN product engineering, Proton's infrastructure teams, and our network and datacenter providers.

Conocimientos

Team management

Automation rollout

Linux fleet expertise

SRE/postmortems

Monitoring/observability

Cross-functional collaboration

Herramientas

Python

Ansible

Debian

Prometheus

VictoriaMetrics

Grafana

Descripción del empleo

Proton is seeking an engineering manager to lead the VPN Site Reliability Engineering team from Geneva or Barcelona. You will guide eight engineers, drive automation and observability projects, and own the reliability of the Proton VPN fleet, including SLOs and incident postmortems.

You will collaborate with product and infrastructure teams to plan capacity for new locations, and set engineering standards while coaching staff to solve operational challenges with software.