Lead Site Reliability Engineer — Automation & Resilience

SITA; Barcelona; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Flex Week: Work from home up to 2 days

Flex-Location: up to 30 days remote

Employee wellbeing programs

Professional development opportunities

Competitive benefits

Job summary

SITA is seeking a Lead Site Reliability Engineer to drive proactive support and performance for critical products. You will identify root causes of incidents, implement automated workflows, and ensure smooth deployment with minimal disruption.

This role emphasizes automation, cross-functional collaboration, and ongoing reliability improvements across cloud and on-prem environments. Join a global team and help optimize incident response, problem management, and event handling while aligning with

Qualifications

• Bachelor’s degree required in CS/IT/Engineering.
• 6+ years in IT operations, service management, or infrastructure management.
• Proven experience with high-availability systems and operational reliability.
• Extensive RCA, incident management, and permanent solution development.
• Hands-on with CI/CD, automation, monitoring, and IaC.

Responsibilities

• Define, build, and maintain support systems to ensure high availability and performance.
• Handle complex PSO cases and automate provisioning, self-healing, deployment, and monitoring.
• Perform incident response and root cause analysis (RCA) for critical system failures.
• Monitor system performance and establish SLIs/SLOs; implement reliability best practices.
• Coordinate with Product T&E, ICE, and Service Architects for productization as SGS technical expert.
• Ensure Operations readiness to support new products.
• Accountable for in-scope product availability and performance.

Skills

RCA & incident management

CI/CD pipelines

Automation

SRE mindset

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science / IT / Engineering

Tools

AKS

Kubernetes

Ansible

Python / Bash scripting

Terraform

Azure / AWS

Job description

SITA is seeking a Lead Site Reliability Engineer to drive proactive support and performance for critical products. You will identify root causes of incidents, implement automated workflows, and ensure smooth deployment with minimal disruption.

This role emphasizes automation, cross-functional collaboration, and ongoing reliability improvements across cloud and on-prem environments. Join a global team and help optimize incident response, problem management, and event handling while aligning with