Speak Basque/Galician? Start Your Career in Barcelona!

Cross Border Talents; Montcada i Reixac; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Cross Border Talents is seeking a customer service professional to assist travelers from our Barcelona base. The role involves handling reservations and answering administrative and technical questions, with multi-channel support via phone, chat, and email.

You will deliver friendly, efficient, solution-oriented service to ensure a great trip experience. Fluent Basque or Galician with Spanish and English at level B1–B2 are preferred, and Windows/Microsoft Office knowledge is required.

Qualifications

• Native or proficient level of Basque (Euskera) or Galician, plus Spanish
• English level B1–B2
• Previous customer service experience
• Knowledge of Windows and Microsoft Office
• Minimum education: Secondary School
• Positive attitude, empathy, a customer-first mindset, and willingness to learn

Responsibilities

• Help travelers with reservations, plus administrative and technical questions
• Support customers by phone, chat, and email
• Give friendly, efficient, solution-oriented service so every traveler has a great trip

Skills

Customer service

Multichannel support

Empathy

Positive attitude

Willingness to learn

Education

Secondary School

Tools

Windows

Microsoft Office

Job description

Your regional language is a real career advantage here. Speak Basque or Galician, add Spanish and English, and help travelers from a modern Barcelona base.

Location: Barcelona, Spain
Work Model: On-site
Languages: Spanish + English (B1–B2) + Basque (Euskera) or Galician
Schedule: Rotating shifts, Monday to Sunday, between 9:00 AM and 8:00 PM
Bonus: Opportunity to earn a performance bonus of 1,200

What you'll do

• Help travelers with reservations, plus administrative and technical questions
• Support customers by phone, chat, and email
• Give friendly, efficient, solution-oriented service so every traveler has a great trip

What we're looking for

• Native or proficient level of Basque (Euskera) or Galician, plus Spanish
• English level B1–B2
• Previous customer service experience
• Knowledge of Windows and Microsoft Office
• Minimum education: Secondary School
• Positive attitude, empathy, a customer-first mindset, and willingness to learn

Why Barcelona?

Architecture, culture, and Mediterranean beaches, all in one city.