Speak Basque/Galician? Start Your Career in Barcelona!

Cross Border Talents; Cornellà de Llobregat; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Cross Border Talents is seeking a customer service specialist based in Barcelona to assist travelers with reservations and inquiries. You will handle administrative and technical questions and provide friendly, efficient support across phone, chat, and email channels.

Proficiency in Basque or Galician along with Spanish is required, plus English at B1–B2. This on-site role offers rotating shifts in a dynamic travel environment and opportunities to learn and grow.

Qualifications

• Native or proficient Basque or Galician and Spanish.
• English level B1–B2 required.
• Previous customer service experience.
• Knowledge of Windows and Microsoft Office.
• Minimum education: Secondary School.
• Positive attitude and willingness to learn.

Responsibilities

• Help travelers with reservations, plus administrative and technical questions.
• Support customers by phone, chat, and email.
• Give friendly, efficient, solution-oriented service so every traveler has a great trip.

Skills

Basque

Galician

Spanish

English B1–B2

Education

Secondary School

Tools

Windows

Microsoft Office

Job description

Your regional language is a real career advantage here. Speak Basque or Galician, add Spanish and English, and help travelers from a modern Barcelona base.

Location: Barcelona, Spain
Work Model: On-site
Languages: Spanish + English (B1–B2) + Basque (Euskera) or Galician
Schedule: Rotating shifts, Monday to Sunday, between 9:00 AM and 8:00 PM
Bonus: Opportunity to earn a performance bonus of 1,200

What you'll do

• Help travelers with reservations, plus administrative and technical questions
• Support customers by phone, chat, and email
• Give friendly, efficient, solution-oriented service so every traveler has a great trip

What we're looking for

• Native or proficient level of Basque (Euskera) or Galician, plus Spanish
• English level B1–B2
• Previous customer service experience
• Knowledge of Windows and Microsoft Office
• Minimum education: Secondary School
• Positive attitude, empathy, a customer-first mindset, and willingness to learn

Why Barcelona?

Architecture, culture, and Mediterranean beaches, all in one city.