Spanish-Speaking Auto Brand Customer Service Remote in Greece

Mercier Consultancy MD; España; Remote; EUR 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Training

Relocation Package

Monthly Bonus

13th and 14th salaries

Job summary

Mercier Consultancy Group is seeking a Spanish-speaking Customer Service professional to support a prestigious automotive brand in Greece. The role involves guiding customers on vehicle specs, maintenance timelines, and dealership services, while handling inquiries via phone, email, and chat in Spanish.

The ideal candidate will have fluent Spanish and an EU passport, with a passion for premium service. Remote work in Greece is accommodated with full relocation support and training.

Qualifications

• Native or fluent Spanish is required (spoken and written).
• Valid EU passport is mandatory.
• Interest in automotive sector or prior automotive customer care experience.
• Excellent communication skills with a focus on premium service.
• Ability to work in a fast-paced environment with attention to detail.
• Comfortable with remote working arrangements in Greece.

Responsibilities

• Act as the primary point of contact for customers of a prestigious global automotive brand.
• Provide expert guidance on vehicle specifications, maintenance schedules, and dealership services.
• Resolve technical inquiries and troubleshoot service issues with professional communication.
• Manage communications via telephone, email, and chat, maintaining premium standards.
• Support customers throughout the vehicle ownership lifecycle to ensure satisfaction.
• Collaborate with international teams to optimize service delivery and brand loyalty.
• Maintain accurate records of customer interactions in the CRM database.

Skills

Spanish language

EU passport

Automotive interest

Excellent communication

Attention to detail

Remote work in Greece

Job description

Mercier Consultancy Group is seeking a Spanish-speaking Customer Service professional to support a prestigious automotive brand in Greece. The role involves guiding customers on vehicle specs, maintenance timelines, and dealership services, while handling inquiries via phone, email, and chat in Spanish.

The ideal candidate will have fluent Spanish and an EU passport, with a passion for premium service. Remote work in Greece is accommodated with full relocation support and training.