Spanish Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

Mercier Consultancy MD; España; Remote; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

13th & 14th salaries

Paid training

Health insurance

Relocation package

Performance bonus

Job summary

Mercier Consultancy Group is recruiting Spanish-speaking Customer Experts to represent the Mercedes-Benz brand for opportunities in Greece. You will deliver premium support to Mercedes-Benz owners, handling inquiries via phone, email, and chat.

Relocation support is provided, including flight, transfer, and hotel, plus a fully paid training program and a generous salary package with two extra salaries. Fluent Spanish and English required, EU passport holders preferred, remote-friendly role.

Qualifications

• Native or fluent Spanish (spoken and written).
• Excellent communication in English and Spanish.
• Remote-work capability and self-motivation.
• Valid EU passport.
• Strong interest in automotive industry and customer-centric mindset.
• Proficiency with digital tools; willingness to learn automotive software.

Responsibilities

• Act as primary contact for Mercedes-Benz owners, delivering luxury customer care.
• Assist customers with technical inquiries, vehicle specs, and service scheduling.
• Manage service documentation and customer data in CRM systems.
• Resolve complex inquiries via phone, email, and chat with high satisfaction.
• Maintain up-to-date knowledge of Mercedes-Benz product lines and tech.
• Collaborate with internal teams to meet brand standards across touchpoints.

Skills

Spanish fluent

English fluent

Customer service

Remote work

CRM software

Automotive knowledge

Tools

CRM systems

MS Office

Job description

Spanish Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class global brands. We take pride in our ability to facilitate seamless career transitions for professionals seeking high-impact roles, such as our current opportunities for Spanish Speaking Customer Experts for Mercedes-Benz position in Greece.

Job Overview

We are searching for passionate professionals to join the automotive elite by representing a legendary brand in the Spanish market. This is a unique opportunity to secure one of the most sought-after Spanish-speaking jobs in the industry, where you will provide premium support while enjoying the Mediterranean lifestyle through our comprehensive relocation support for jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for Mercedes-Benz owners, providing an unparalleled customer experience consistent with the luxury automotive brand
• Assist customers with technical inquiries, vehicle specifications, and service scheduling with professional precision
• Manage automotive service documentation and customer account updates within internal CRM systems
• Resolve complex automotive-related inquiries via phone, email, and chat, ensuring high levels of client satisfaction
• Maintain comprehensive knowledge of the latest automotive product lines and technological advancements from Mercedes-Benz
• Collaborate with internal teams to ensure the brand's high-performance standards are met across all customer touchpoints

Requirements

• Native or fluent Spanish (spoken and written)
• Valid EU passport (mandatory)
• Strong interest in the automotive industry and a customer-centric mindset
• Excellent communication skills, both verbal and written, in English and Spanish
• Ability to thrive in a remote work environment while remaining connected to the wider professional community
• Proficiency in digital tools and a willingness to learn automotive-specific software

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Fully Paid Training on Mercedes-Benz products and protocols
• Health Insurance coverage
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move for these premium jobs in Greece
• Monthly Performance Bonus for high achievement
• And Much More..

Life in Greece

Choosing to work in Greece means embracing a life of sunshine, rich history, and vibrant culture. When you secure one of our Spanish-speaking jobs, you are not just getting a career upgrade; you are gaining access to the legendary hospitality and breathtaking landscapes that make Greece a top destination for international professionals. Whether you are wandering through ancient ruins or enjoying the azure coastline, the quality of life in Greece is truly unmatched. We simplify your transition with a comprehensive relocation package, ensuring that moving to Greece is a stress-free experience. From local Mediterranean cuisine to a balanced social calendar, you will find that living in Greece provides the perfect backdrop to balance your professional ambitions in the automotive sector with a relaxed, fulfilling personal life. Join the thousands who have chosen Greece as their new home and start your journey with Mercier Consultancy Group today.