Spanish Bilingual Administrative Assistant

BruntWork; España; Remoto; EUR 24.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Permanent work from home

Insurance coverage for eligible sites

Descrizione del lavoro

BruntWork is seeking a bilingual support specialist to serve as the operational backbone connecting cleaners, clients, and the internal team. You’ll recruit and onboard cleaners, manage schedules, and keep invoices on track while maintaining clear communication in English and Spanish.

The role is high-ownership, remote, with EST hours, collaborating with a small virtual assistant team to ensure daily operations run smoothly.

Competenze

• Fluent in both Spanish and English (spoken and written).
• Prior experience in administrative or customer support roles.
• Exceptional attention to detail in all tasks and communications.
• Strong interpersonal and people skills with the ability to build rapport.
• Ability to remain composed and effective in high-pressure situations.
• Willingness to learn new processes and adapt to evolving business needs.

Mansioni

• Recruit and onboard new cleaners through online platforms such as Facebook Marketplace.
• Manage and coordinate cleaning schedules through the company's scheduling platform.
• Handle invoicing and follow up with past clients to maintain strong relationships.
• Communicate with Spanish-speaking cleaners to ensure smooth daily operations.
• Collaborate with the existing virtual assistant team to keep workflows organized and efficient.

Conoscenze

Spanish

English

Descrizione del lavoro

We're looking for a bilingual support specialist who will serve as the operational backbone connecting their cleaning crews, clients, and internal team - handling everything from recruiting and onboarding new cleaners to keeping schedules tight and invoices on track. You will own cleaner recruitment across online platforms, serve as the primary Spanish-language point of contact for the crew, and work side-by-side with two other virtual assistants to ensure daily operations never miss a beat. This is a high-ownership role for someone who thrives in a fast-moving environment, communicates with clarity in both English and Spanish, and takes pride in keeping people and processes organized.

Client Overview

This is a fast-growing Airbnb turnover cleaning business that keeps short-term rental properties spotless and guest-ready around the clock. The company manages a busy roster of cleaning crews and serves a growing base of property clients who rely on consistent, timely service. With an established virtual assistant team already in place, the business is scaling its operations and looking for sharp, bilingual support to keep everything running smoothly.

Schedule:

Thursday - Monday, flexible during client business hours, EST (40 work hours per week)

Responsibilities

• Recruit and onboard new cleaners through online platforms such as Facebook Marketplace
• Manage and coordinate cleaning schedules through the company's scheduling platform
• Handle invoicing and follow up with past clients to maintain strong relationships
• Communicate with Spanish-speaking cleaners to ensure smooth daily operations
• Collaborate with the existing virtual assistant team to keep workflows organized and efficient

Requirements

• Fluent in both Spanish and English (spoken and written)
• Prior experience in administrative or customer support roles
• Exceptional attention to detail in all tasks and communications
• Strong interpersonal and people skills with the ability to build rapport
• Ability to remain composed and effective in high-pressure situations
• Willingness to learn new processes and adapt to evolving business needs

Nice to have:

• Bonus if you have experience recruiting or coordinating field-based or gig workers
• It helps if you have worked within a team of virtual assistants or in a shared-ops environment before
• Bonus if you are familiar with scheduling or invoicing platforms used in home services or property management
• Permanent work from home
• Immediate hiring Health
• Insurance Coverage for eligible locations

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.