Solutions Engineer: Discovery, Demos & POC Leader

Talkdesk; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

Talkdesk is seeking a Solutions Engineer based in Madrid, Spain, with over 5 years of experience in Software or Telecommunications. The role involves conducting customer research, delivering compelling presentations, and collaborating with product management to integrate customer feedback. Ideal candidates will have strong problem-solving skills and experience with CRM software. Join Talkdesk in an inclusive work environment that values diversity.

Formación

• 5+ years as a Solutions Engineer in Software, VOIP/Telecommunications, or contact centers.
• Ability to deliver compelling presentations and demonstrations.
• Good problem-solving skills for business requirements.

Responsabilidades

• Conduct research for customer meetings to understand their needs.
• Deliver presentations showing Talkdesk's capabilities aligned to customer needs.
• Assist with scoping SOWs for customer implementations.

Conocimientos

Presentation skills

Problem solving

Communication skills

Educación

B.S. Computer Science, Software Engineering, MIS or equivalent

Herramientas

Customer Relationship Management Software

ITSM

Data Warehousing

Business Intelligence

UCaaS

CCaaS

Web/Scripting technologies

Descripción del empleo

Talkdesk is seeking a Solutions Engineer based in Madrid, Spain, with over 5 years of experience in Software or Telecommunications. The role involves conducting customer research, delivering compelling presentations, and collaborating with product management to integrate customer feedback. Ideal candidates will have strong problem-solving skills and experience with CRM software. Join Talkdesk in an inclusive work environment that values diversity.