Senior Customer Solutions Engineer - Trusted Tech Advisor

Rocket Software; Madrid; Híbrido; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A technology company is seeking a Senior Customer Solutions Engineer in Madrid, Spain. This role requires 8+ years in IT and strong skills in enterprise application development, specifically in Java and .NET. The engineer will provide expert technical support, ensuring customer satisfaction through effective communication and project management. Candidates should possess strong analytical skills and a Bachelor's degree. This position involves significant travel and offers an engaging environment for enthusiastic over-achievers.

Formación

• 8+ years in related Information Technology position.
• 5+ years Project Management, Consulting, or team lead experience.
• 5+ years development, application lifecycle or change management experience.

Responsabilidades

• Provide post-sales technical expertise during installation and implementation.
• Deliver technical presentations and training on products.
• Ensure product implementation meets client needs and product specifications.
• Act as liaison between customer, partners, and technical support to resolve issues.

Conocimientos

Enterprise application development (e.g. Java, .NET, Web)

IBM i application development

Business process requirements and design

Database technologies (e.g. Oracle, SQL, DB2)

Critical thinking

Excellent interpersonal skills

Time management

Educación

Bachelor’s Degree or equivalent experience

Descripción del empleo

A technology company is seeking a Senior Customer Solutions Engineer in Madrid, Spain. This role requires 8+ years in IT and strong skills in enterprise application development, specifically in Java and .NET. The engineer will provide expert technical support, ensuring customer satisfaction through effective communication and project management. Candidates should possess strong analytical skills and a Bachelor's degree. This position involves significant travel and offers an engaging environment for enthusiastic over-achievers.