SERVICE SALES ENGINEER

AEG Power Solutions; Vitoria; On-site; EUR 42,000 - 62,000; Full time

Job summary

AEG Power Solutions Pte Ltd is looking for a field sales professional to cover Spain, managing a portfolio of accounts for services and equipment from the service catalog. You will visit customers 50–70% of the time, ensure contract compliance, and drive turnover by leveraging installed base data and retrofit opportunities.

The role requires 3–5 years in customer account management and technical sales, with good English and knowledge of power supply equipment.

Qualifications

• Ideally Electrical or Electronics Engineer.
• Experience in customer account management and technical sales.

Responsibilities

• Manage the customer portfolio and ensure smooth order flow, maintenance of relationships, and visits.
• Ensure compliance with contracts, service quality and customer satisfaction.

Skills

Customer management

Technical sales

Education

Electrical Engineer

Tools

CRM

ERP

Costing tools

Job description

The position

Responsible for a portfolio of accounts and customers for the sale of services and equipment supplies from the service catalog according to a defined geographical area. In this case you will be responsible for the Spanish market.

Main responsibilities

• Manages the customer portfolio: smooth running of orders, maintenance and development of commercial relationships, ensures visits.
• Ensures compliance with contractual clauses, the good quality of the service provided or the equipment sold and customer satisfaction.
• Contributes to the growth of turnover in its sector by exploiting data from the installed base: implementation of framework contracts, retrofit proposals, training.
• Develops commercial offers based on service FAE costings for complex consultations (retrofit, system replacement, etc.).
• Performs costing for simple consultations (spare parts, training, etc.) in coordination with the service costing manager.
• Ensures the updating of its pipeline: status of opportunities, customer accounts and all related parameters in the appropriate tools (CRM, S4H, TOL).
• Takes part, with the Service sales manager, in the consolidation over 3 rolling months of the order intake forecast.
• Distributes all required documents and information (OEF, customer order, offer, costing) to the ADV department for recording orders upon receipt.

Qualifications and Requirements

• Ideally Electrical, Electronical Engineer or similar.
• At least3 to 5 years of experience in customer account management and technical sales activities.
• Good knowledge of secure power supplies such as chargers and inverters.
• Mastery of tools and information systems (CRM, costing tools, ERP).
• Good level of English, read, written and spoken.
• Full-time permanent contract.
• Customer visits: 50 to 70% of the time.