Service Project Specialist (Fixed Term Contract)

ABB; Madrid; Presencial; EUR 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Lunch allowance

Flexibile remote work

Company mobile phone

Employee parking

Learning & Training

Career development

Wellbeing program

Descripción de la vacante

ABB Spain is seeking a motivated Data Analyst to coordinate project activities within the Critical Power business globally, with a focus on Spain. You will support the Business Process Manager, Owners and Installed Base Managers by ensuring on-time, on-budget delivery and by driving data-driven improvements using ServIS and Salesforce.

The role requires strong data analysis, PowerBI expertise, and fluency in English.

Formación

• Bachelor's degree in technical field with specialization in Data Analysis and Research
• Knowledge of ServIS and Salesforce platforms
• Understanding of the Critical Power business domain
• Minimum 1 year of experience in a similar role
• Strong data analysis capabilities
• Fluent English (written and spoken)
• Proficient in Microsoft Office Suite, particularly Excel, and solid experience with PowerBI
• Team player mentality with strong self-organization and time management skills
• Analytical mindset with demonstrated ability to work effectively with data

Responsabilidades

• Conduct performance analysis comparing planned versus actual project outcomes
• Ensure documentation accuracy and consistency in accordance with assigned tasks and customer-agreed procedures
• Gather Installed Base data by liaising with factories and local service units globally
• Analyze collected data and prepare comprehensive data uploads to ABB's ServIS Installed Base Management application
• Automate the conversion process of Work Reports into ServIS and Service Contracts into Salesforce
• Monitor and enhance Installed Base data quality using PowerBI dashboards
• Analyze data flow between ServIS and Salesforce to identify improvements in sales and service strategies
• Prepare and support User Acceptance Testing (UAT) for Salesforce implementation across project scope countries

Conocimientos

Data analysis

PowerBI

Excel

Fluent English

ServIS knowledge

Team player

Educación

Bachelor's degree in technical field

Herramientas

Salesforce

ServIS

Descripción del empleo

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Business Process Manager

Your Role And Responsibilities

In this role, you will have the opportunity to coordinate certain aspects of a project.

Each day, you will support Business Process Manager, Business Process Owners and Installed Base Managers in management and execution of project activities.

You will also showcase your expertise by ensuring on-time and on-budget delivery.

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

This role is contributing to the Critical Power Business Globally with specific attention to Spain for some topics. Main stakeholders are BPO and Installed base manager.

You will be mainly accountable for:

• Conduct performance analysis comparing planned versus actual project outcomes
• Ensure documentation accuracy and consistency in accordance with assigned tasks and customer-agreed procedures
• Gather Installed Base data by liaising with factories and local service units globally
• Analyze collected data and prepare comprehensive data uploads to ABB's ServIS Installed Base Management application
• Automate the conversion process of Work Reports into ServIS and Service Contracts into Salesforce
• Monitor and enhance Installed Base data quality using PowerBI dashboards
• Analyze data flow between ServIS and Salesforce to identify improvements in sales and service strategies
• Prepare and support User Acceptance Testing (UAT) for Salesforce implementation across project scope countries

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications For The Role

• Bachelor's degree in technical field with specialization in Data Analysis and Research
• Knowledge of ServIS and Salesforce platforms
• Understanding of the Critical Power business domain
• Minimum 1 year of experience in a similar role
• Strong data analysis capabilities
• Fluent English (written and spoken)
• Proficient in Microsoft Office Suite, particularly Excel, and solid experience with PowerBI
• Team player mentality with strong self-organization and time management skills
• Analytical mindset with demonstrated ability to work effectively with data

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Benefits

• Lunch Allowance / Cantine: Enjoy subsidized meals or canteen access depending on your location.
• Home Office Flexibility: Work from wherever suits you best thanks to our flexible remote work options.
• Company Mobile Phone: Stay connected with a corporate phone – no need to mix work and personal calls.
• Employee Parking: We’ve got employee parking so you can start your day stress-free!
• Benefits Platform: Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal.
• Employee Share Acquisition Plan: Want to invest in your future? Join our share acquisition plan and grow with the company.
• Learning & Training: Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career.
• Career Development: Expect plenty of chances to advance your career internally with our Open Job Market, with support to explore new roles and take on exciting challenges!
• Flexible Work Practices: We get that life happens – we support a healthy balance between your professional and personal life.
• Wellbeing Program: From mental health support to wellness activities, we’ve got your back—mind and body.

More About Us

Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society. go.abb/electrification

ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and around 110,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB).www.abb.com

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.