Field Service Technician

BlackBerry Inc.; Madrid; Presencial; EUR 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance for you and你的

Lunch Allowance

Home Office Flexibility

Company Mobile Phone

Benefits Platform

Flexible Work Practices

Wellbeing Program

Kindergarten

Transport allowance

Descripción de la vacante

ABB in Madrid seeks a Field Service Technician to diagnose, repair, and maintain power electronics equipment on client sites. You will review service schedules, prepare tools, and travel to customer locations, ensuring minimal downtime and high customer satisfaction.

You will perform planned maintenance and respond to urgent issues, document activities, and coordinate with engineering for improvements. You will also provide on-site and remote support for ABB equipment.

Formación

• Intermediate Level Vocational Education and Training (VET) Module in Electronic, Electrical, Removable Energy or similar.
• 3 years experience on a similar role.
• Availability for short-term and high-frequency trips, both national and international.
• English level: B2 or higher.
• Adaptability, proactive, capacity for initiative and autonomy and commitment to customer satisfaction.
• Valid Class B driving license required.
• Work model: #LI-Onsite.
• Location: San Fernando de Henares (Madrid).

Responsabilidades

• Review service schedules and prepare tools and parts for on-site visits.
• Travel to customer locations to diagnose, repair, and maintain equipment, ensuring minimal downtime and maximum satisfaction.
• Handle planned maintenance and urgent technical issues, document service activities, and communicate with clients and support teams.
• Provide on-site and remote technical assistance to resolve incidents of PV inverters, BESS, PCS equipment, MV switchgear, MV transformers, and auxiliary panels.
• Daily and technical assistance reports; coordinate with engineering for improvements and retrofits.

Conocimientos

English B2+

Driving license B

Travel readiness

Educación

VET Module in Electronic / Electrical / Renewable Energy

Descripción del empleo

Position reports to: NewCo Reference Job

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. As a Field Service Technician, a day begins with reviewing service schedules and preparing tools and parts for on-site visits. Travel to customer locations to diagnose, repair, and maintain equipment, ensuring minimal downtime and maximum satisfaction. Handl both planned maintenance and urgent technical issues, document service activities, and communicate clearly with clients and support teams. This role combines hands‑on technical expertise with customer service, making each day dynamic and solution‑focused. Technical Assistance on‑site and remote to resolve the incidents of all our supplied equipments (PV Inverters, BESS and PCS Equipment, MV Switchgear, MV Transformers, Auxiliary panels). Daily and technical assistance reports. Knowledge and experience in power electronics, interpretation of electrical diagrams, communication networks. Remote follow‑up of the general operation of equipments with the ability to prevent future errors Coordination with engineering department for improvements requests and retrofits

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

The Service Team plays a critical role in ensuring the reliability, performance, and longevity of ABB power electronic systems across global wind energy projects. This division is responsible for technical support, maintenance, troubleshooting, and upgrades of key components such as converters, inverters, and control systems.

Structure & Collaboration

The team is structured into specialized units:

• Field Service Technician: Provide on‑site diagnostics and repairs.
• Service Engineers: Manage service requests and ensure timely resolution and they give remote support and monitoring
• Spare Parts & Logistics: Ensure availability and delivery of critical components.

These units work closely with R&D, Quality Assurance, and Customer Operations, creating a feedback loop that drives continuous improvement and innovation.

Qualifications for the Role

• Intermediate Level Vocational Education and Training (VET) Module in Electronic, Electrical, Removable Energy or similar
• 3 years experience on a similar role
• Availability for short‑term and high‑frequency trips, both national and international.
• English level: B2 or higher
• Adaptability, proactive, capacity for initiative and autonomy and commitment to customer satisfaction.
• Valid Class B driving license required.
• Work model: #LI-Onsite
• Location: San Fernando de Henares (Madrid)

What’s in it for you?

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.

Benefits

Our benefits? Competitive, comprehensive, and crafted with you in mind.

Local Specific Benefits

• Comprehensive Insurance Coverage: You’ll be covered by our collective insurance plans in Spain – life, accident, and travel assistance – so you can feel secure whether you're at work or on the road.
• Lunch Allowance: Receive a monthly allowance to enjoy your meals.
• Home Office Flexibility: 2 days/week Work from wherever suits you best thanks to our flexible remote work options.
• Company Mobile Phone: Stay connected with a corporate phone – no need to mix work and personal calls.
• Benefits Platform: Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal.
• Flexible Work Practices: We get that life happens – we support a healthy balance between your professional and personal life.
• Wellbeing Program: From mental health support to wellness activities, we’ve got your back—mind and body.
• Private health insurance for you and your family so you can focus on feeling your best.
• Kindergarten to support your children’s future.
• Transport allowance: Encouraging sustainable commuting selecting an allowance for public transport.

More about us

Gamesa Electric is a worldwide leader in the design and manufacturing of electrical equipment, with extensive experience in photovoltaics, hydro‑electric energy, marine propulsion, wind power and energy storage applications. Cutting‑edge technology and innovation at service of renewable energies and environment, contributing with flexible complete solutions to make clean energy more affordable and reliable. Our target is leading the global renewable energy industry, driving the transition towards a sustainable world. We have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking on a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care

We care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do. We grow We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

At ABB, we welcome people from all backgrounds and believe that diverse perspectives help us build a cleaner, smarter future.