Field Service Technician

ABB; Zaragoza; Híbrido; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

ABB is seeking a Service Team Leader to lead field service activities and provide technical support at customer sites, in Spain and occasionally abroad. The role requires hands-on installation, commissioning, maintenance, and problem solving with a focus on quality and safety.

The candidate will coordinate service tasks, manage on-call rotations, and advise customers on optimal service solutions while building lasting relationships and ensuring compliance with ABB standards.

Formación

• Higher Education in Electric, Electronic or Automation, or university equivalent.
• 2+ years of experience in commissioning, maintenance, technical assistance, or field service for mechanical/electronic tasks.
• Previous experience with QCS systems is valued.
• Knowledge of servicing, maintaining, commissioning and repairing insert-specific products and industry sectors.
• Willingness to travel domestically and internationally; valid Spain driver's license.

Responsabilidades

• Install and commission equipment; identify technical problems; perform analysis remotely or on-site.
• Take on-call service according to contracts; 24h on-site availability during on-call weeks.
• Advise customers on service solutions following ABB procedures and safety guidelines.
• Build strong customer relationships and coordinate specialist projects through planning and reviews.
• Troubleshoot simple equipment failures and implement long-term improvements.

Conocimientos

Leadership

Communication skills

Fluent Spanish and English

Driver's license

Educación

Higher Education (CFGs/FP II) or University (Electrical, Electronic or Automation)

Herramientas

MS Office

PLC programming

Descripción del empleo

At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Service Team Leader

Your Role And Responsibilities

In this role you will be responsible for providing routine maintenance and on-site or remote technical support. The position involves approximately 140 days of domestic and occasional international travel, as you will be providing hands-on assistance at customer sites.

As a Field Service Technician, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service in Pulps and Paper Industries.

Work model:

• Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
• Take on-call service according to customer contracts, at least one complete week every 2 weeks. During the week of on-call service, 24h total availability to go to customer on-site to solve the incidences
• Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines
• Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions
• Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
• Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
• Identifying opportunities to develop new service applications, equipment and methods

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications For The Role

• Higher Education (Spanish CFGS/FP II) or University studies (Electric, Electronic or Automation)
• More than two years of experience in jobs like: commissioning, maintenance, technical assistance, working as maintenance and/or field service technician for mechanical and electronic tasks. Previous experience in QCS systems will be valued
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry/sector
• Knowledge of MS Office tools, any PLC programming language
• Availability to work sporadic weekends and public holidays. Availability to travel to domestic and/or international sites
• Proven leadership skills, with a collaborative, solution-focused approach and strong written and spoken communication skills
• Fluent Spanish and English written and spoken
• Valid Driver license in Spain and work permit in Spain

What’s in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward

Benefits

• Comprehensive Insurance Coverage: You'll be covered by our collective insurance plans in Spain - life, accident, and travel assistance - so you can feel secure whether you're at work or on the road.
• Lunch Allowance / Cantine: Enjoy subsidized meals or cantine access depending on your location.
• Home Office Flexibility: Work from wherever suits you best thanks to our flexible remote work options.
• Benefits Platform: Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal.
• Employee Share Acquisition Plan: Want to invest in your future? Join our share acquisition plan and grow with the company.
• Learning & Training: Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career.
• Wellbeing Program: From mental health support to wellness activities, we've got your back—mind and body.

More About Us

ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this 'Engineered to Outrun'. The company has over 140 years of history and around 110,000 employees worldwide. ABB's shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). www.abb.com

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.

Guide the future.

This is where innovation accelerates, industries are reimagined, and your impact powers the world ahead. Run What Runs the World.

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#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.