Senior Specialist Collection, Dunning & Dispute Management

Omya Inc.; Barcelona; Hybrid; EUR 37,000 - 52,000; Full time

Benefits offered by this job

Hybrid Work Model

Meal Voucher

Flexible compensation (Kindergarten &

Job summary

Omya Inc. in Barcelona is seeking an AR/Finance professional to manage customer incidents, collections, and closing support. You will build credibility with clients and internal teams, driving efficient cash collection and accurate financial reporting.

You will work in a hybrid model and collaborate across departments, using SAP, Autobank, Salesforce, and Smarteye to automate processes and improve outcomes, with English and Romanian required and German a plus.

Qualifications

• 1-2 years of experience in AR or a related Finance role (e.g., Cash Allocation, Cash Collection, Dispute Management).
• Experience with ERP systems (SAP, Autobank, Salesforce, Smarteye) is a plus.
• Experience with automation of credit to cash processes between tools.
• Strong analytical skills to understand account situations and solve problems.
• Clear and strong communication abilities.
• Detail-oriented and solution-focused mindset.
• Fluent Romanian and English required; German is a plus.

Responsibilities

• Resolve incidents with customers about queries and payments.
• Build relationships and credibility with internal and external customers.
• Proactively handle collections within a portfolio of customers as per company policies.
• Ensure proper financial measures for collections.
• Address insolvencies according to company policies and procedures.
• Provide support in accounting closings.

Skills

Analytical skills

Communication

Detail oriented

English

Romanian

German (plus)

Finance experience

Tools

SAP

Autobank

Salesforce

Smarteye

Job description

MAIN RESPONSABILITIES

• Resolve incidents with customers about queries and payments
• Build relationships and credibility with internal and external customers
• Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
• Ensure proper financial measures for collections
• Address insolvencies according to company policies and procedures
• Be in charge of providing support in accounting closings

QUALIFICATIONS & SKILLS

• 1-2 years of experience in AR or a position related to Finance. E.g. Cash Allocation, Cash Collection, and Dispute Management.
• Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
• Experience with automation of credit to cash process between different tools
• Analytical skills: Understanding account situations and studying the problem.
• Strong and clear communication
• Detail & solution-oriented person
• Romanian and English are required; German is a plus.

WHAT DO WE OFFER?

• Hybrid Work Model: Flexibility to work from home and in the office, according to the policy, helping you achieve a healthy work-life balance.
• Full-time position based in Barcelona.
• Ticket Restaurant: Enjoy a daily meal allowance to support your well-being.
• Flexible retribution: Kindergarten & Transport
• 30 Labor Days of Holidays: Ample time off to relax and recharge.
• Language Lessons: Access to language lessons to help you grow both personally and professionally.
• Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.
• Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success.