Senior Observability Solutions Architect (Remote)

Grafana; España; Remote; EUR 90,000 - 130,000; Full time

Benefits offered by this job

30 days vacation

Health coverage

Pension contributions

Learning stipend

Remote-friendly

Co-working space allowance

Headspace subscription

Employee assistance program

Paid parental leave

Job summary

Grafana is seeking a Senior Solutions Architect (Professional Services) to join our Customer Experience team. This hands-on role partners with customers to solve complex problems, accelerate adoption, and drive measurable business outcomes with Grafana at the center.

As an embedded technical consultant, you will lead onboarding, implementation, and expansion, deliver tailored architectural guidance, and collaborate with cross-functional teams to ensure scale and success for enterprise

Qualifications

• Direct experience with observability stack and enterprise deployments.
• Strong problem-solving and communication skills for customer engagements.
• Ability to guide architecture decisions and translate requirements into designs.

Responsibilities

• Lead onboarding, implementation, and expansion for Grafana customer projects.
• Provide white-glove consulting and best-practice guidance across deployments.
• Conduct functional workshops, document requirements, and design tailored solutions.
• Collaborate with Sales, Product, Eng, and Support to drive customer outcomes.
• Identify recurring issues and advocate for product improvements.

Job description

Grafana is seeking a Senior Solutions Architect (Professional Services) to join our Customer Experience team. This hands-on role partners with customers to solve complex problems, accelerate adoption, and drive measurable business outcomes with Grafana at the center.

As an embedded technical consultant, you will lead onboarding, implementation, and expansion, deliver tailored architectural guidance, and collaborate with cross-functional teams to ensure scale and success for enterprise