Senior Observability Solutions Architect - Remote (Spain)

Grafana; España; Remote; EUR 94,000 - 113,000; Full time

Benefits offered by this job

RSUs

Remote work

Global culture

Onboarding support

Job summary

Grafana Labs is seeking a Senior Solutions Architect (Professional Services) in Spain with remote work options. You will be a trusted technical partner helping customers adopt Grafana at scale, guiding onboarding, implementation, and expansion with white-glove support.

You’ll translate complex requirements into scalable observability solutions, working across engineering and customer teams to deliver value and ensure alignment with customers’ architectures and goals.

Qualifications

• 5+ years of experience on deployment teams and project management.
• Direct experience with observability (o11y) stack and best practices.
• Excellent communication skills for customers, partners, and internal teams.
• Experience with cloud platforms (AWS, GCP, Azure) and modern observability tooling.

Responsibilities

• Collaborate with customers to understand business and technical requirements and translate into solutions.
• Lead functional workshops, document requirements, and design appropriate architectures.
• Accelerate delivery of solutions by guiding engineers and customers through onboarding and implementation.
• Provide white-glove technical consulting and strategic advice throughout engagements.
• Stay current on Grafana Labs, observability, and related technologies to drive best practices.
• Partner with Sales, Product Management, Engineering, Support, and Professional Services to identify improvements.
• Help customers succeed with leading-edge technologies and map Grafana capabilities to their goals.

Skills

Observability (o11y)

Deployment experience

Strong communication

Customer-facing

Timeline management

Tools

AWS

GCP

Azure

Job description

Grafana Labs is seeking a Senior Solutions Architect (Professional Services) in Spain with remote work options. You will be a trusted technical partner helping customers adopt Grafana at scale, guiding onboarding, implementation, and expansion with white-glove support.

You’ll translate complex requirements into scalable observability solutions, working across engineering and customer teams to deliver value and ensure alignment with customers’ architectures and goals.