Senior Observability Solutions Architect - Spain

Grafana; España; Remote; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Grafana Labs culture

Job summary

Grafana Labs is seeking a Senior Solutions Architect (Professional Services) to join its world-class Customer Experience team. This hands-on role guides customers through onboarding, deployment, and expansion, acting as a trusted technical partner rather than a seller, with emphasis on best practices and measurable outcomes around Grafana at the center.

Located in Spain with 5+ years on deployment teams, you’ll lead workshops, translate business needs into design, and coordinate across Sales,

Qualifications

• 5+ years of experience working on deployment teams using project management techniques.
• Direct experience with observability (o11y).
• Best practices for using and deploying an observability stack, preferably with Grafana products.
• Ability to translate business needs into technical design and architecture.

Responsibilities

• Engage with customers including executives, PMs, and IT staff to gather requirements.
• Translate complex business and technical requirements into scalable solutions including data visualization and workflows.
• Lead functional workshops and document requirements; design appropriate solutions.
• Act as a functional lead and demonstrate a clear methodology and capabilities.
• Drive delivery speed and ensure adherence to standards; stay current on Grafana and related tech.
• Collaborate with Sales, Product, Engineering, Support, and Professional Services to drive improvements.

Skills

Customer engagement

Requirements gathering

Solution design

Workshops facilitation

Standards compliance

Observability technology

Tools

Grafana

Prometheus

Cortex

Loki

Job description

Grafana Labs is seeking a Senior Solutions Architect (Professional Services) to join its world-class Customer Experience team. This hands-on role guides customers through onboarding, deployment, and expansion, acting as a trusted technical partner rather than a seller, with emphasis on best practices and measurable outcomes around Grafana at the center.

Located in Spain with 5+ years on deployment teams, you’ll lead workshops, translate business needs into design, and coordinate across Sales,