Senior Hybrid Support Engineer, HCI & Cloud

Talkpush; Barcelona; Hybrid; EUR 54,000 - 66,000; Full time

Job summary

Nutanix in Barcelona is expanding its EMEA Technical Support (SRE) team. You will provide expert technical support on HCI solutions, troubleshoot enterprise issues, and collaborate with engineering to ensure customer success. The role blends in-office and remote work in a vibrant, multicultural environment.

You’ll report to the Support Manager, with a hybrid work arrangement and limited travel. Base salary starts around EUR 60,000, with an OTE ranging from EUR 55,000 to EUR 83,000 depending on

Qualifications

• 7+ years of relevant technical experience.
• Expertise in Virtualization, Networking, Storage, Linux, and Cloud Technologies.
• Customer-facing experience and customer-first mindset.
• Fluent in English. Proficiency in one or more EU languages is a strong plus.
• Passion for learning and staying updated on cloud technologies.
• Strong troubleshooting and debugging skills.
• Collaborative approach and ability to work with diverse teams.
• Ability to provide excellent support experience to customers.

Responsibilities

• Provide technical support for Nutanix´s HCI solutions.
• Troubleshoot, diagnose, and debug enterprise customer issues.
• Collaborate with development engineering team.
• Resolve cross-vendor issues with technology partners.
• Improve product serviceability and develop tools.
• Deliver excellent customer support experience.
• Share technical knowledge with team.
• Focus on customer success and satisfaction.

Skills

Virtualization

Networking

Storage

Linux

Cloud Technologies

Customer-facing

English

Job description

Nutanix in Barcelona is expanding its EMEA Technical Support (SRE) team. You will provide expert technical support on HCI solutions, troubleshoot enterprise issues, and collaborate with engineering to ensure customer success. The role blends in-office and remote work in a vibrant, multicultural environment.

You’ll report to the Support Manager, with a hybrid work arrangement and limited travel. Base salary starts around EUR 60,000, with an OTE ranging from EUR 55,000 to EUR 83,000 depending on