Technical Support Intern, Barcelona, Spain (Summer 2026)

Nutanix; Barcelona; Presencial; EUR 16.000 - 22.000; Jornada completa

Descripción de la vacante

A leading technology company in Barcelona is looking for a Technical Support Intern for Summer 2026. This 12-week internship is ideal for university students eager to gain hands-on experience in technical challenges. You will assist customers in troubleshooting issues while working in a collaborative environment. Applicants should be enrolled in a relevant Bachelor's or Master's program and expected to graduate in 2026 or early 2027. Opportunities for mentorship and certification are included.

Formación

• Authorized to work in Spain without needing sponsorship.
• Expecting to graduate in 2026 or early 2027.
• Ability to work both independently and collaboratively.

Responsabilidades

• Provide technical engineering support and deliver a high-quality customer experience.
• Diagnose and resolve technical issues reported by customers.
• Contribute to internal and external knowledge bases.

Conocimientos

Problem solving

Attention to detail

Linux

Networking

Virtualization

Storage technologies

Written and verbal communication in English

Educación

Currently enrolled in a Bachelor's or Master's program in Computer Science, Telecommunications, Software Engineering or related field

Descripción del empleo

Technical Support Intern, Barcelona, Spain (Summer 2026)

Product SupportBarcelona, Spain Req.Num.: 31428

This is a 12-week internship with start dates beginning in June or July 2026. You will work in our Barcelona, Spain office a minimum of 3 days/week in this hybrid position.

Our Technical Support Internship Program is designed for university students in Barcelona who are passionate about technology, problem‑solving, and customer experience.

This program provides hands‑on exposure to real‑world technical challenges while working closely with experienced engineers, product teams, and customer success teams. You’ll work on real systems used by real customers, gaining practical experience in troubleshooting, system analysis, and customer communication, bridging the gap between academic learning and professional engineering practice.

From day one, you’ll benefit from ongoing mentorship and support from your manager and team, alongside a specialized onboarding program designed to get you up to speed on all things HCI (Hyperconverged Infrastructure). You’ll also have the opportunity to earn Nutanix certifications, while developing both your technical and professional skills in a collaborative and supportive team environment.

About the Team

Our Worldwide Support team delivers industry‑leading customer experiences to 24,000+ happy customers in over 200 countries. Our global team includes 700+ people who deliver 24/7 technical support to our customers, enabling their success with our hybrid multi‑cloud technology solutions.

Through an artful blend of technical expertise, customer service, and excellent communications, we drive the success and devotion of our customers. We are as proud of our 97% Customer Satisfaction rating as we are of the career‑building and advancement opportunities we offer our team.

Your Role

Work with our customers to provide technical engineering support and deliver a high‑quality customer experience, troubleshooting and resolving complex technical issues that directly impact their success.

• Assist in diagnosing and resolving technical issues reported by customers
• Work on real production systems and learn how they operate in live environments
• Partner with engineering teams to drive improvements based on customer and partner feedback
• Contribute to internal and external knowledge bases and support continuous improvement initiatives
• Participate in team meetings, technical training sessions, and mentorship opportunities

What You Will Bring

• Applicants must be authorized to work in Spain without requiring current or future sponsorship for employment visa status
• Currently enrolled in a Bachelor’s or Master’s program in Computer Science, Telecommunications, Software Engineering, or related field at a Spanish university
• Expecting to graduate in 2026 or early 2027
• Strong problem‑solving mindset and attention to detail
• Understanding of Linux, Networking, Virtualization, and Storage technologies
• Strong written and verbal communication skills in English
• Ability to work both independently and collaboratively

Work Arrangement

On Site: This role is based on‑site, offering the opportunity to collaborate face‑to‑face with team members in a dynamic and engaging work environment. Being physically present allows for seamless teamwork and direct access to resources that support your success. Additional team‑specific guidance and norms will be provided by your manager.

Nutanix is an equal opportunity employer.

Nutanix is an Equal Employment Opportunity and (in the U.S.) an affirmative action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [e-mail].