Senior CSM for Renewable Energy Accounts & Growth

Power Factors; Sevilla; Presencial; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement contributions

Equity participation

Descripción de la vacante

Power Factors is seeking a Customer Success Manager based in Sevilla, Spain. In this role, you will manage major accounts, ensuring retention and driving growth. You will leverage your deep domain knowledge in renewable energy asset management to effectively work with stakeholders from different levels.

Your responsibilities will include guiding customers, managing renewals, and leading business reviews, all while being a trusted advisor to your clients. This role aims to maximize the customer experience and ensure successful product adoption.

Formación

• 5+ years in a customer success, account management, or client services role within a B2B SaaS environment.
• Demonstrated ability to manage a portfolio of complex, multi-stakeholder enterprise accounts independently.
• Proven track record driving retention and NRR growth.

Responsabilidades

• Own multi-threaded relationships across each account.
• Proactively map the customer org and build coverage before risk surfaces.
• Lead structured business reviews that connect Power Factors value directly to customer outcomes.

Conocimientos

Account management

Customer success

Communication skills

Renewable energy knowledge

Herramientas

CRM platforms (Salesforce preferred)

Descripción del empleo

Power Factors is seeking a Customer Success Manager based in Sevilla, Spain. In this role, you will manage major accounts, ensuring retention and driving growth. You will leverage your deep domain knowledge in renewable energy asset management to effectively work with stakeholders from different levels.

Your responsibilities will include guiding customers, managing renewals, and leading business reviews, all while being a trusted advisor to your clients. This role aims to maximize the customer experience and ensure successful product adoption.