Senior Collections Leader | Hybrid (2 remote days)

ID Finance; Barcelona; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Private health and dental insurance

Work from home two days a week

Free coffee and fruit in the kitchen

Team building activities

Job summary

A financial services company based in Barcelona is seeking a Collections Manager to oversee collections and debt recovery operations. The ideal candidate will have over 5 years of experience and strong leadership skills, ensuring KPIs are achieved while maintaining high customer satisfaction. This full-time role offers the freedom to work from home two days a week and includes various employee benefits.

Qualifications

• Minimum of 5 years of experience in collections or debt recovery operations.
• Strong understanding of technology and general business operations.

Responsibilities

• Oversee collections and debt recovery operations.
• Manage both internal teams and external recovery agencies.
• Develop and implement effective collections strategies.

Skills

Leadership and people management

Excellent communication skills

Interpersonal and team-building

Process analysis

Problem-solving

Fluent in English

Fluent in Spanish

Job description

A financial services company based in Barcelona is seeking a Collections Manager to oversee collections and debt recovery operations. The ideal candidate will have over 5 years of experience and strong leadership skills, ensuring KPIs are achieved while maintaining high customer satisfaction. This full-time role offers the freedom to work from home two days a week and includes various employee benefits.