Senior Cloud Technical Services Manager

SAP SE; Madrid; Presencial; EUR 90.000 - 120.000; Jornada completa

Descripción de la vacante

SAP SE in Madrid is seeking a Technical Service Manager to oversee technical managed services across SAP’s cloud landscape within the Global Cloud Operations organization.

You will be the primary technical owner, driving stability, architecture, and governance across private cloud landscapes while leading risk management and end-to-end delivery with customers and cross-functional teams.

Formación

• Strong SAP Basis expertise with implementation and steady-state experience.
• Experience with SAP HANA, Sybase, and Unix/Linux environments.
• Fluent English (written and spoken).
• Bachelor’s degree or higher in CS/Engineering/Info Management or related field.

Responsabilidades

• Own end-to-end technical health of customer cloud landscapes, ensuring stability and performance.
• Provide strategic cloud architecture and governance, defining roadmaps and standards.
• Proactively identify and manage risks, issues, and escalations; coordinate resolution with customers and teams.
• Lead landscape lifecycle activities: upgrades, migrations, DR testing, and S/4HANA adoption.
• Drive automation and continuous improvement for reliable operations and business value.

Conocimientos

SAP Basis

Cloud architecture

Risk management

Technical leadership

Customer-facing

Project coordination

SAP HANA

Unix/Linux

Databases

English fluency

Educación

Bachelor's degree in Computer Science, Engineering, or related field

Herramientas

SAP HANA

SAP Sybase

Unix/Linux

AWS

Azure

GCP

Descripción del empleo

SAP SE in Madrid is seeking a Technical Service Manager to oversee technical managed services across SAP’s cloud landscape within the Global Cloud Operations organization.

You will be the primary technical owner, driving stability, architecture, and governance across private cloud landscapes while leading risk management and end-to-end delivery with customers and cross-functional teams.