Senior Account Manager – Track & Trace ABP (Field)

TraceLink; Barcelona; On-site; EUR 70,000 - 95,000; Full time

Job summary

TraceLink is seeking a Senior Customer Account Manager to protect, grow, and strengthen Track & Trace relationships with top customers. This outside sales role includes frequent on-site visits and executive engagement to advance commercial objectives.

You will own the commercial lifecycle, develop account plans, manage renewals, and drive cross-functional collaboration to maximize customer value and recurring revenue.

Qualifications

• 6+ years of proven outside sales, field-based account management, or enterprise software sales.
• Travel up to 20% for face-to-face meetings and on-site EBRs.
• Experience managing complex strategic customer relationships.
• Proven track record in protecting and expanding recurring software revenue.
• Experience engaging executive business and IT stakeholders.
• Strong negotiation, forecasting, and account planning skills.

Responsibilities

• Drive outside sales and on-site strategic engagements with C-suite audiences.
• Own the Track & Trace ABP commercial journey and develop long-term account plans.
• Protect and expand the compliance business through renewal strategies and expansion opportunities.
• Coordinate cross-functional teams to ensure successful customer outcomes and revenue growth.

Skills

Outside sales

Enterprise account management

Strategic account development

Enterprise software sales

Executive stakeholder management

Forecasting & account planning

Job description

TraceLink is seeking a Senior Customer Account Manager to protect, grow, and strengthen Track & Trace relationships with top customers. This outside sales role includes frequent on-site visits and executive engagement to advance commercial objectives.

You will own the commercial lifecycle, develop account plans, manage renewals, and drive cross-functional collaboration to maximize customer value and recurring revenue.