Senior Account Manager, EU/Spain – Growth & Partnerships

JD Logistics; Madrid; On-site; EUR 40,000 - 65,000; Full time

Job summary

JD.com in Madrid is seeking an experienced Account Manager to develop and grow B2B relationships with Spain-based sellers and Joybuy marketplace partners.

You will analyze market trends, coordinate with cross-functional teams, and guide sellers through onboarding and growth initiatives across product categories.

The role offers a dynamic, international environment where English and Spanish communication are essential.

Qualifications

• Experience in account management and sales.
• Experience in building long‑term B2B partnerships.
• Strong understanding of Spain/EU marketplace and sellers.
• Comfortable analysing complex data and providing actionable recommendations.
• Structured, performance-oriented, and able to collaborate effectively with diverse stakeholders, including international teams.
• Excellent communication skills in English and Spanish.

Responsibilities

• Look for new businesses and guide them through the entire process of setting up their shop.
• Work closely with everyone from big, well-known brands to small, creative businesses to keep them successful.
• Help sellers use tools and services to grow their business across different product categories.
• Look at market trends and internal numbers to spot new ways for sellers to improve.
• Team up with different departments to create solutions that are good for both sellers and customers.
• Stay on track to meet your goals for managing and growing seller accounts.
• Keep up with what’s happening in your product area to understand customers and the competition.
• Pass on what you learn from sellers to the internal teams to help make the marketplace better for everyone.

Skills

Account management

Sales

B2B partnerships

Spain/EU market

Data analysis

English communication

Job description

JD.com in Madrid is seeking an experienced Account Manager to develop and grow B2B relationships with Spain-based sellers and Joybuy marketplace partners.

You will analyze market trends, coordinate with cross-functional teams, and guide sellers through onboarding and growth initiatives across product categories.

The role offers a dynamic, international environment where English and Spanish communication are essential.