Graduate Joybuy Cross-Border Account Manager

JD.com; Madrid; On-site; EUR 20,000 - 27,000; Full time

Job summary

JD.com is seeking a JD Star Graduate Account Manager in Madrid to kickstart a fast‑paced international e‑commerce role. You will scout merchants, pitch, negotiate, and onboard brands across Europe, blending data analytics with proactive sales in a cross‑border marketplace.

The program focuses on building technical and leadership skills within a supportive network, offering hands‑on projects, learning from colleagues, and a fast track to meaningful global business impact.

Qualifications

• Recent graduate or graduating in 2026 in a Bachelor or Masters degree.
• Native-level proficiency in the local market language with fluent professional English.
• You think logically and can break down complex business problems into structured solutions.
• Commercially minded with resilience and curiosity for trade and relationship-building.
• Prior exposure to online marketplaces through study or experience is a plus.
• Curiosity to rapidly master platform rules and cross-border regulations.

Responsibilities

• Proactive Merchant Acquisition: Conduct targeted outreach and market mapping to identify high-value sellers for Joybuy.
• Creative Pitching & Negotiation: Overcome objections about logistics and platform costs to show ROI.
• Structured Business Analysis: Analyse merchant data, traffic, and trends to optimize onboarding.
• Cross-Border Consulting: Advise on international trade, compliance, and digital store operations.
• Deliver Measurable Results: Focus on outreach, engagement quality, and onboarding conversions.

Skills

Merchant acquisition

Negotiation

Structured analysis

Cross-border trade

E-commerce

Education

Bachelor's or Master's degree

Recent graduate

Job description

JD.com is seeking a JD Star Graduate Account Manager in Madrid to kickstart a fast‑paced international e‑commerce role. You will scout merchants, pitch, negotiate, and onboard brands across Europe, blending data analytics with proactive sales in a cross‑border marketplace.

The program focuses on building technical and leadership skills within a supportive network, offering hands‑on projects, learning from colleagues, and a fast track to meaningful global business impact.