Senior Account Manager DACH — All-in-One Travel & Spend

Perk

Barcelona

On-site

EUR 70,000 - 100,000

Full time

5 days ago
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Benefits offered by this job

Equity ownership
Vacation days + holidays
Private healthcare or gym allowance
Life Insurance
Annual company events
Wellbeing support with Spring Health
Flexible compensation plan
Parental leave 17 weeks
Volunteer hours
Work from Anywhere days
Language lessons (English, Spanish, or
Sabbatical after 5 years
Relocation support

Job summary

Perk is seeking a Senior Account Manager DACH to manage a portfolio of large SMBs in the DACH region. You will advance customer satisfaction while growing growth and margin in existing accounts, spanning our integrated Travel and Spend ecosystem.

You will engage admins and finance leads, consult on consolidating financial stacks, identify cross-sell opportunities, and ensure timely issue resolution, driving adoption of our Spend product.

Qualifications

  • Experience in Account Management or Customer Success, preferably managing B2B clients.
  • Native or near-native German; fluent English written and spoken.
  • Experience in Travel, Fintech, Expense Management, or SaaS products is highly desirable.
  • Strong technical aptitude to explain complex integrations between systems.
  • Customer-focused with a passion for solving financial pain points for businesses.
  • Excellent analytical abilities with fluency in Excel and data interpretation.
  • Solid background to help clients visualise their ROI.

Responsibilities

  • Own a portfolio of large SMB customers and drive high engagement with key admins and finance leads.
  • Consult on consolidating financial stacks and optimize expense reconciliation and cost control.
  • Develop deep product knowledge to guide customers through Perk's Travel and Spend solutions.
  • Identify cross-sell opportunities for the Spend product within existing accounts.
  • Resolve issues promptly and build repeatable processes to prevent recurrences.
  • Advocate for clients internally and educate them on new features across Travel and Spend.

Skills

German proficiency
English proficiency
Travel industry knowledge
SaaS / Fintech experience
Analytical skills
Excel
CRM systems

Job description

Perk is seeking a Senior Account Manager DACH to manage a portfolio of large SMBs in the DACH region. You will advance customer satisfaction while growing growth and margin in existing accounts, spanning our integrated Travel and Spend ecosystem.

You will engage admins and finance leads, consult on consolidating financial stacks, identify cross-sell opportunities, and ensure timely issue resolution, driving adoption of our Spend product.

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