Segovia Campus: Junior Manager, Undergraduate Programs

IE University; Segovia; In loco; EUR 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

IE University’s Segovia campus is looking for a Junior Manager for Undergraduate Programs to oversee operational processes and projects and manage day-to-day program operations. You will coordinate with faculty, staff and students to ensure a world-class student experience.

The role reports to the Associate Director and involves collaboration with IE Departments to enhance student experience. Fluency in English and Spanish and 2–4 years of experience are required.

Competenze

• Master’s degree from a top-ranked university is preferred.
• Bachelor’s degree.
• Bilingual in English and Spanish (written and oral).
• 2–4 years of professional experience.
• Strong project management capabilities.
• Solid customer management skills and accountability.
• Excellent customer service skills.
• Experience in global management education, or working with business schools, is a plus.
• Candidates must possess a valid EU work permit.

Mansioni

• Meet with students regularly to resolve issues and provide guidance.
• Support students facing academic difficulties or program-related challenges.
• Identify ways to improve student experience.

Conoscenze

Bilingual English/Spanish

Project management

Customer management

Customer service

Formazione

Master’s degree (preferred)

Bachelor’s degree

Descrizione del lavoro

IE University’s Segovia campus is looking for a Junior Manager for Undergraduate Programs to oversee operational processes and projects and manage day-to-day program operations. You will coordinate with faculty, staff and students to ensure a world-class student experience.

The role reports to the Associate Director and involves collaboration with IE Departments to enhance student experience. Fluency in English and Spanish and 2–4 years of experience are required.