France Scheduling Success Coordinator (12-Month Contract)

Agilent Technologies, Inc.; Barcelona; On-site; EUR 32,000 - 42,000; Full time

Job summary

Agilent Technologies, Inc. is seeking a Scheduling Success Coordinator for France on a 12-month contract.

The role focuses on planning and scheduling daily assignments to ensure the right service engineer is in the right place, driving efficiency and cost control for customer sites. Key tasks include coordinating on-site service orders, balancing field resources, and communicating with customers and internal teams to improve service delivery.

Qualifications

• Academic background in technology, engineering, or equivalent experience in a similar role, with proven customer service or project management experience.
• Strong planning, organizational, and problem-solving skills, with the ability to work independently in a fast-paced environment.
• Excellent communication, negotiation, and teamwork abilities, with a proactive and solutions-oriented mindset.
• Fluent in both French and English

Responsibilities

• Manage and confirm all onsite service orders, ensuring the most effective use of field resources to meet customer needs and response times.
• Collaborate with different departments to optimize scheduling, resolve resource shortages, and improve processes for better customer satisfaction.
• Maintain accurate records, follow company procedures, and build strong customer relationships to promote loyalty and uphold Agilent’s standards.

Skills

Customer service

Project management

Planning

Organizational skills

Problem solving

Communication

Teamwork

French and English

Education

Technology/Engineering background or equivalent experience

Job description

Agilent Technologies, Inc. is seeking a Scheduling Success Coordinator for France on a 12-month contract.

The role focuses on planning and scheduling daily assignments to ensure the right service engineer is in the right place, driving efficiency and cost control for customer sites. Key tasks include coordinating on-site service orders, balancing field resources, and communicating with customers and internal teams to improve service delivery.