SAP Sales & Service Team Lead - S/4HANA & AMS

Liebherr; Madrid; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Flexible hybrid model

Training and certification

Life and accident insurance

Private health insurance option

Job summary

Liebherr seeks an experienced SAP Sales & Service Team Manager to lead SAP SD and Service delivery from our Madrid IT Shared Service Centre. The role requires a hybrid work model with at least 40% on-site in Madrid and travel up to 30% for project activities.

You will build and guide a global SAP functional team, ensure fit-to-template execution, and drive end-to-end delivery from implementation to application management across SAP S/4HANA, SD, and Service.

Qualifications

• Minimum 7+ years of SAP Sales & Service consulting, implementation, or AMS experience.
• Proven experience delivering SAP S/4HANA implementations in international environments.
• Strong understanding of SAP SD and Service processes, including order-to-cash and billing.
• Demonstrated leadership of SAP functional teams and people management.
• Fluent English; German language skills are an advantage.

Responsibilities

• Lead SAP Sales & Service delivery and application management across SD and Service processes.
• Build and develop a high-performing SAP functional consultants team with strong delivery quality.
• Oversee fit-to-template activities, configuration, and implementation within global standards.
• Ensure SIT, UAT, and defect resolution maintain end-to-end process integrity.
• Manage cutover, go-live, and Hypercare with structured knowledge transfer.
• Provide Level 2/Level 3 functional support and drive continuous improvement.
• Collaborate with Solution Architects, BPOs, and AMS to ensure integrated solutions.
• Monitor performance, service levels, risks, and dependencies; drive corrective actions.
• Advance documentation and knowledge management using Jira, Confluence, and SAP Cloud ALM.

Skills

SAP Sales & Service

Team leadership

International experience

Stakeholder management

IT transformation

Education

Bachelor’s or Master’s degree in Business, IT, or Engineering

Tools

JIRA

Confluence

SAP Cloud ALM

Job description

Liebherr seeks an experienced SAP Sales & Service Team Manager to lead SAP SD and Service delivery from our Madrid IT Shared Service Centre. The role requires a hybrid work model with at least 40% on-site in Madrid and travel up to 30% for project activities.

You will build and guide a global SAP functional team, ensure fit-to-template execution, and drive end-to-end delivery from implementation to application management across SAP S/4HANA, SD, and Service.