Sales Tools Lead: Drive Tool Performance & Growth

Hotelbeds Group; Palma; Presencial; EUR 55.000 - 76.000; Jornada completa

Descripción de la vacante

HBX Group, based in Palma, Mallorca, is seeking a Sales Tools Team Lead to oversee management, optimization, and continuous improvement of sales tools and business-critical systems. You will coordinate incident resolution, gather business feedback, monitor tool performance, and drive governance and process enhancements.

Lead a team, mentor members, and partner with business and tech teams to align tools with growth goals.

Formación

• Experience leading sales tools teams or similar leadership roles.
• Strong ability to manage stakeholders and communicate across disciplines.
• Proven track record in incident management and problem solving.

Responsabilidades

• Oversee governance and centralization of sales tools and processes.
• Coordinate incident resolution to ensure business continuity.
• Identify and implement tool performance improvements.
• Collaborate with business and technical teams to align tools with requirements.
• Lead and develop team members; conduct regular performance discussions.

Conocimientos

Stakeholder management

Cross-functional collaboration

Communication skills

Project management

Analytical skills

Risk management

Prioritization

Sales tools experience

CRM experience

Incident management

Process improvement

People management

Requirements gathering

Herramientas

CRM software

Descripción del empleo

HBX Group, based in Palma, Mallorca, is seeking a Sales Tools Team Lead to oversee management, optimization, and continuous improvement of sales tools and business-critical systems. You will coordinate incident resolution, gather business feedback, monitor tool performance, and drive governance and process enhancements.

Lead a team, mentor members, and partner with business and tech teams to align tools with growth goals.