Sales Support (Regional Accounts) - Spain

Barry Callebaut Manufacturing Iberica SA.; Barcelona; On-site; EUR 24,000 - 30,000; Full time

Job summary

Barry Callebaut Manufacturing Iberica SA in Barcelona is seeking a Sales Support to manage day-to-day administrative activities of the sales team, ensuring accurate processing of transactions and timely customer follow-up. You will assist Regional Account Managers as needed and coordinate contract and documentation processes.

The ideal candidate has a degree, experience in sales support or customer service, strong Excel and Office skills, familiarity with SAP, and fluency in Spanish and English.

Qualifications

• Bachelor's or Diploma in Business, Commerce, Technical Studies, or related field.
• Strong numerical and analytical skills.
• Excellent organizational, communication, and interpersonal skills.
• Fluent Spanish and English (written and spoken).
• MS Office proficiency; SAP knowledge is a plus.

Responsibilities

• Support Regional Account Managers in day-to-day commercial activities.
• Prepare quotations and book customer contracts.
• Monitor and maintain contract records and documentation.
• Handle customer inquiries and commercial requests with timely follow-up.
• Coordinate NPI requests and sales opportunities.
• Maintain accurate customer and opportunity data in Salesforce.
• Create and manage new customer accounts.
• Coordinate sample requests, catalogs, and other commercial materials.
• Support commercial negotiations and customer relationship management.
• Act as main contact for agents and proactively address customer needs.
• Prepare sales reports and presentations for the commercial team.
• Organize meetings, webinars, and support marketing and communication activities.

Skills

MS Office

SAP knowledge

Numerical & analytical

Organizational skills

Communication & interpersonal

Bilingual Spanish/English

Education

Bachelor's or Diploma in Business/Commerce/Technical Studies

Tools

Salesforce

Job description

Location

Barcelona, ES, 8007

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

We are looking for Sales Support - someone that perfectly manages the day-to-day administrative activities of the sales team so that the organization's sales force is effectively supported and all sales transactions are processed efficiently, accurately and economically. In this role, you will support Regional Account Managers required depending on business needs, further, the incumbent is responsible to address customer needs and questions and work with Barry Callebaut resources to ensure timely follow-up.

Key responsibilities

• Support Regional Account Managers in day-to-day commercial activities.
• Prepare quotations and book customer contracts.
• Monitor and maintain contract records and documentation.
• Handle customer inquiries and commercial requests, ensuring timely follow-up.
• Coordinate NPI requests and sales opportunities.
• Maintain accurate customer and opportunity data in Salesforce.
• Create and manage new customer accounts.
• Coordinate sample requests, catalogues, and other commercial materials.
• Support commercial negotiations and customer relationship management.
• Act as the main contact for agents and proactively address customer needs.
• Prepare sales reports and presentations for the commercial team.
• Organize meetings, webinars, and support marketing and communication activities.

Your profile

• Diploma or Bachelor's Degree in Business, Commerce, Technical Studies, or a related field.
• Previous experience in a sales support, customer service, or commercial environment.
• Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• SAP knowledge is considered an asset.
• Strong numerical and analytical skills.
• Excellent organizational, communication, and interpersonal skills.
• Fluent Spanish and English (written and spoken).

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here .

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