Sales Operations Support Specialist (Inside Sales)

Mettler Toledo AG; Cornellà de Llobregat; Presencial; EUR 32.000 - 46.000; Jornada completa

Descripción de la vacante

Mettler Toledo AG is seeking a Sales Operations Support Specialist (Inside Sales - Sales International) based in Barcelona, Spain. You will support global partner operations, ensure smooth sales administration, and deliver high-quality service to worldwide partners, customers, and internal teams.

You will manage quotes, orders, and process execution, collaborate with Sales, Partners and Service Providers, and help drive operational excellence throughout the sales cycle.

Formación

• Experience supporting global partner sales operations and customer service.
• Ability to generate quotes and manage sales administration processes.
• Familiarity with CRM and ERP data management and contract compliance.

Responsabilidades

• Generate quotes and manage the sales administration workflow across Europe, LATAM, Africa and Middle East.
• Coordinate with partners, customers and internal teams to answer inquiries and support orders.
• Maintain CRM/ERP data accuracy and assist with trainings and events.

Conocimientos

CRM

Sales administration

Customer service

Excel

Communication

Herramientas

Salesforce

ERP systems

MS Excel

Descripción del empleo

Role and Location

As part of our continued growth and business expansion, we are looking to strengthen our international team with the addition of a Sales Operations Support Specialist (Inside Sales- Sales International) for International Partners, based in Barcelona, Spain. In this role, you will play a key part in supporting global partner operations, ensuring seamless execution of sales administration processes, and delivering exceptional service to our international partner network. You will work closely with Sales, Customers, Partners, and Internal Service Providers to drive operational excellence and contribute to business success. The primary objective of this position is to proactively support sales administration processes by delivering specialized and continuous assistance to our global partners, customers, sales teams, and internal service providers. The role is responsible for ensuring efficient order management, seamless process execution, and high-quality stakeholder support across the sales cycle. The product portfolio managed includes Process Analytics instrumentation solutions and/or Retail Weighing Solutions, requiring close collaboration with both internal and external stakeholders to ensure operational excellence and customer satisfaction.

Responsibilities

• Generate quotes, manage general sales administration and filing of documents, support admin trade compliance, contractual and legal procedures related to channel partners and customers located globally across (mainly in Europe, LATAM, Africa and Middle East).
• Manage incoming calls/mails from partners/customers related to leads and opportunities, as well as to administrative/operational questions (i.e. coordinate technical support).
• Selected quote preparation and creation for specific assigned partners, approval workflows, follow-up, revision & closing.
• Assure validity of contracts/legal documents required by our partners.
• Maintain updated CRM/ERP Data.
• Support our sales teams and business in organizing trainings and Events (on-site and virtual).
• Support and cooperate closely with our global supply chain teams in daily operation and housekeeping tasks.