Sales Representative (French-speaking) – Hybrid – High Tech Industry HS03

Talkpush; Valencia; Híbrido; EUR 18.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time contract

39 hours/week

Salary €20,000 gross/year + up to €3,0

Office in Valencia

Paid training

Career development programs

Descripción de la vacante

Concentrix in Valencia (Hybrid) is seeking a Consumer Sales Representative to drive sales, manage the CRM, and deliver excellent customer service. You will be the primary contact for HP customers, upsell opportunities, and campaign execution.

The role requires French and English proficiency, strong sales skills, and IT product interest. It offers a full-time contract, training, and career development opportunities in a dynamic, global company.

Formación

• Proficient or bilingual in French with an advanced level of English.
• Knowledge of sales techniques (up-/cross-selling, objection handling).
• Customer driven and motivation to work in sales.
• Achievement and target oriented.
• IT knowledge and technical understanding.
• Minimum of 1 year relevant experience.
• Strong personal interest & curiosity in IT products.
• Real capability to listen to customers.
• Ability to conduct effective qualification skills to ensure understanding of customer needs.

Responsabilidades

• Execute and achieve sales quota and targets.
• Articulate the HP Store value proposition and act as POC for HP customers.
• Review level of client satisfaction and escalate issues when necessary.
• Communicate client feedback to appropriate parties for follow up and resolution.
• Fast and effective response and resolution of incoming customer enquiries regarding sales, products or additional services.
• Handle and close inbound customer queries to achieve quarterly quota.
• Outbound activities when necessary to recover orders or convert quotes or execute targeted campaigns.
• Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
• Track, manage and report ongoing activity related to sales pipeline.
• Login all customer contacts in the CRM system in use at the time.
• Maximize Store revenue by upselling/cross-selling to increase order value and AOV.
• Awareness of Online Store promotions and campaigns to maximize their success.
• Ensuring personal knowledge of the Store portfolio is maintained.
• Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM.

Conocimientos

French language

English language

Sales techniques

Customer focus

Target oriented

IT knowledge

Active listening

Qualification skills

Descripción del empleo

Experience the power of a game-changing career

Passionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Sales Representative in Valencia (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Consumer Sales Representative on our team, you will:

• Execute and achieve sales quota and targets
• Articulate the HP Store value proposition and act as POC for HP customers
• Reviewing level of client satisfaction and escalating issues when necessary
• Communicate client feedback to appropriate parties for follow up and resolution
• Fast and effective response and resolution of incoming customer enquiries regarding sales, products or additional services
• Handle and close inbound customer queries to achieve quarterly quota
• Outbound activities when necessary to recover orders or convert quotes or execute targeted campaigns.
• Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
• Ability to ask the right questions to identify customer needs
• Track, manage and report ongoing activity related to sales pipeline
• Login all customer contacts in the CRM system in use at the time.
• Maximize Store revenue by upselling/cross-selling to increase order value and AOV
• Awareness of Online Store promotions and campaigns to maximize their success
• Ensuring personal knowledge of the Store portfolio is maintained
• Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Are proficient or bilingual in French with an advanced level of English
• Knowledge of sales techniques (up-/cross-selling, objection handling, etc)
• Customer Driven and motivation to work in sales
• Achievement and target oriented
• IT knowledge and technical understanding
• Minimum of 1 year relevant experience
• Strong personal interest & curiosity in IT products and applications
• Real capability to listen to customers
• Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs

It would be a plus if you:

• Knowledge of IT solutions (cloud, managed services, cybersecurity, infrastructure, etc).
• Experience with sales engagement tools (e.g., LinkedIn Sales Navigator, Outreach, SalesLoft).

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39 hours/week permanent contract: Monday to Friday 09:00 to 18:00
• Salary 20.000 euros gross/year + up to 3.000 euros gross/year in bonus
• Great office location inValencia
• Full paid training on the company and the project you’ll be working on
• Career development programs and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you.

Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

We're Concentrix. A global technology and services leader that powers the world's best brands, today and into the future. We're human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.