Inbound Sales Representative - (French Speaking) - Hybrid - HS03

Concentrix Spain Business Process Outsourcing S.L.U.; Valencia; Híbrido; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time contract

Bonus potential

Medical insurance

Hybrid work mode

Training and development

Career progression

Descripción de la vacante

Concentrix is seeking an Inbound Sales Representative (French Speaking) in Valencia to engage with customers, understand their needs, and tailor solutions. You will work in a hybrid setup, handling inquiries, building relationships, and driving sales while maintaining CRM records and meeting targets.

The role requires native French and advanced English, plus a solid outbound sales background. The company offers full training, a clear career path, and a competitive compensation package with bonus

Formación

• Native French and advanced level of English.
• Solid Sales Background (outbound environment).
• Experience using CRM platforms and managing customer pipelines.
• Excellent communication and problem-solving skills.

Responsabilidades

• Manage inbound customer inquiries via phone and email with timely, professional support.
• Consult with customers to understand business needs and recommend products/services.
• Build and maintain relationships to drive sales opportunities.
• Update customer information and sales activities in the CRM.
• Achieve individual sales targets and contribute to team goals.
• Maintain knowledge of products, pricing, promotions, and procedures.
• Ensure service quality meets KPIs and deliver excellent customer experiences.
• Support retention with opportunities for upselling and cross-selling.
• Participate in initiatives to improve sales performance and customer satisfaction.
• Conduct outbound follow-ups for marketing campaigns and business development.

Conocimientos

Communication

Relationship building

Sales mindset

CRM experience

Organization

Problem solving

Herramientas

CRM systems

Descripción del empleo

Job Title: Inbound Sales Representative - (French Speaking) - Hybrid - HS03

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands -- the ones you use every day -- improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Inbound Sales Representative SMB hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.

Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Inbound Sales Representative, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions. Your responsibilities will include:

What you will do in this role

• Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
• Consulting with customers to understand their business needs and recommend appropriate products and services.
• Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.
• Accurately updating and maintaining customer information and sales activities within the CRM system.
• Achieving individual sales targets and contributing to overall team performance goals.
• Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.
• Ensuring service quality meets contractual objectives and key performance indicators (KPIs).
• Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.
• Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.
• Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.
• Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.

What you’ll bring

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for sales.
• Ability to work in a target-driven environment and meet performance objectives.
• Experience using CRM platforms and managing customer pipelines.
• Excellent organizational and problem-solving skills.

Concentrix is a great match if you

• Native French and advanced level of English
• Have a solid Sales Background (outbound environment)
• Are achievement and goal oriented and motivated and self-starter
• Have strong communication and good computer skills
• Have pipeline management and forecasting experience

It would be a plus if you have

• Previous experience working with channel

What’s in it for you

• Full time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00
• Salary 20.876 euros gross/year + up to 5.000 euros gross/year in bonus + medical insurance
• Great office location in Valencia with Hybrid mode available
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1768620

Location: ESP Valencia - Av. d'Aragó, 30

Language Requirements: English, French (Required)

Time Type: Full time

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands -- the ones you use every day -- improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s ... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.