Sales Operations Specialist: Orders, Data & Fulfillment

Ralph Lauren; Madrid; On-site; EUR 21,000 - 27,000; Full time

Job summary

Ralph Lauren Corporation in Madrid seeks an administrative professional to support a fast‑moving sales team. You will process orders, manage invoices, maintain customer records, and coordinate deliveries to ensure timely fulfillment.

Strong Excel and SAP skills, plus excellent organizational abilities, are essential to succeed in this role within a collaborative, fast-paced environment.

Qualifications

• Administrative support experience to a sales team is preferred.
• Experience with order processing, invoicing and maintaining customer records.
• Ability to coordinate deliveries and liaise with multiple departments.

Responsibilities

• Order Management: Receive, process, and verify sales orders, ensuring accuracy in customer information.
• Customer Communication: Act as a point of contact for customers, addressing concerns and providing after-sales support.
• Record Keeping: Maintain and update customer databases and sales records.
• Reporting & Analysis: Compile performance metrics to provide insights to the sales team.
• Inventory & Logistics: Coordinate deliveries to ensure timely product fulfillment.
• Internal Coordination: Liaise with logistics and finance for smooth operations.

Skills

Organizational skills

Time management

Communication

Attention to detail

English language

Tools

Excel

SAP

Job description

Ralph Lauren Corporation in Madrid seeks an administrative professional to support a fast‑moving sales team. You will process orders, manage invoices, maintain customer records, and coordinate deliveries to ensure timely fulfillment.

Strong Excel and SAP skills, plus excellent organizational abilities, are essential to succeed in this role within a collaborative, fast-paced environment.