Luxury Store Leader — Drive Sales & Brand Experience

Ralph Lauren

España

On-site

EUR 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Brand discounts
Career growth
Competitive benefits
Inclusive culture

Job summary

Ralph Lauren in Spain is seeking an experienced luxury retail leader to drive sales and deliver exceptional client experiences. You will lead a team, build lasting client relationships, and execute bespoke events while maintaining a deep knowledge of local market preferences.

The role emphasizes a customer-centric, high‑performance culture with strong brand storytelling across product categories, operations, and staff development. Fluency in English (C1) and local market insight are essential.

Qualifications

  • Previous experience in luxury retail is required.
  • Experience with clienteling and client appointments beneficial.
  • Experience executing bespoke events and experiences for clients.
  • Knowledge of the local market and potential clients' tastes and preferences.
  • Proficiency in English (C1) with Russian, Arabic or French a plus.

Responsibilities

  • Lead and inspire a high‑performing luxury sales team with a customer‑centric mindset.
  • Develop and grow client relationships to maximize sales and loyalty across product categories.
  • Drive brand storytelling to enhance the client journey and brand image proposition.
  • Manage store operations, staffing, training, and performance analytics to optimize profitability.

Skills

Luxury retail experience
Clienteling & appointments
Events & experiences
Market knowledge
English (C1)

Job description

Ralph Lauren in Spain is seeking an experienced luxury retail leader to drive sales and deliver exceptional client experiences. You will lead a team, build lasting client relationships, and execute bespoke events while maintaining a deep knowledge of local market preferences.

The role emphasizes a customer-centric, high‑performance culture with strong brand storytelling across product categories, operations, and staff development. Fluency in English (C1) and local market insight are essential.

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