Sales Development Specialist

Rhenus SE & Co. KG; Bilbao; On-site; EUR 40,000 - 65,000; Full time

Job summary

Rhenus SE & Co. KG in Bilbao is seeking a results-oriented sales professional to develop and maintain a strong pipeline of A–D customers, understand logistics needs, and tailor carrier solutions.

You will conduct regular customer visits, analyze trade lanes and volumes, and ensure CRM usage and KPI alignment, keeping the pipeline exclusively in the CRM. Also, you will provide accurate forecasts, hand over new customers with clear SOPs to operations, address issues promptly, and monitor market

Responsibilities

• Develop and maintain a strong pipeline of A, B, C & (D) customers and refresh opportunities regularly.
• Conduct customer visits to understand logistics needs, trade lanes, volumes and challenges.
• Comply with all CRM rules and KPI requirements, maintaining the pipeline exclusively through the CRM.
• Constantly hunt for new relationships with A, B, C & (D) customers where justified by life cycle and potential.
• Maintain strong relationships with existing A, B, C & (D) customers where justified by life cycle and potential.
• Provide accurate forecasts and maintain a healthy sales funnel.
• Handover new customers with clear SOPs to operations teams.
• Resolve customer issues quickly to maintain satisfaction.
• Monitor customer and market development.

Job description

• Develop and maintain a strong pipeline of A, B, C & (D customers –where justified by life cycle and potential). This pipeline should be clean and constantly refreshed with new customers and opportunities.
• Conduct customer visits to understand logistics needs, trade lanes, volumes, and challenges.
• Comply with all company rules regarding CRM usage/KPI and maintain a pipeline exclusively through the CRM.
• Constant focus on hunting new relationships with A, B, C & (D customers –where justified by life cycle and potential)
• Maintain strong relationship with existing A, B, C & (D customers –where justified by life cycle and potential.
• Provide accurate forecasts and maintain a healthy sales funnel.
• Handover new customers with clear SOPs to operations teams.
• Resolve customer issues in a fast and timely manner to maintain satisfaction
• Monitor customer and market development