Inside Sales Specialist

IQVIA; Madrid; On-site; EUR 28,000 - 38,000; Full time

Job summary

Jobtailor, Madrid, seeks a Business Development Support Specialist to propel the Medical Affairs growth through lead generation, research, and pipeline management, coordinating with Medical Affairs, Commercial, and other teams to deliver timely, high‑quality materials.

The ideal candidate brings 1–3 years in related roles, strong communication, CRM experience, and proficiency in Microsoft Office. This role emphasizes data-driven insights in a fast-paced environment.

Qualifications

• Bachelor's degree in Business, Life Sciences, Healthcare, Marketing, or related field.
• 1–3 years in business development support, sales operations, or lead generation.
• Experience with CRM systems (Salesforce preferred) and pipeline management.
• Strong verbal and written communication skills.
• Proven ability to build relationships with internal and external stakeholders.
• Excellent organizational skills and multi-priority management.
• Analytical mindset with data interpretation and insights.
• Proficiency in Microsoft Office Suite and CRM tools.

Responsibilities

• Support growth of Medical Affairs by business development, lead generation, opportunity management, and sales ops support.
• Identify, research, and prospect potential clients aligned with strategic objectives.
• Generate, qualify, and prioritise leads based on needs, fit, and conversion likelihood.
• Maintain engagement with prospects and coordinate follow-up through the opportunity lifecycle.
• Collaborate with Medical Affairs, Commercial, and cross-functional teams to support engagement.
• Support management of opportunities from lead generation to proposal and contract.
• Coordinate and support development of proposals, RFPs, RFIs, and capability presentations.
• Assist with opportunity planning, resource coordination, and data gathering for submissions.
• Facilitate collaboration across teams to ensure timely, accurate deliverables.
• Maintain accurate records in Salesforce and other systems.
• Track opportunities, interactions, activities, and milestones through sales cycle.
• Support pipeline reviews, forecasting, and performance reporting.
• Produce regular reports on business development activity and metrics.
• Ensure data integrity and CRM best practices.
• Provide operational and administrative support to Medical Affairs.
• Assist with tracking customer engagements and key business metrics.
• Support preparation of presentations, reviews, proposals, and client materials.
• Collaborate with Medical Affairs leadership on strategic initiatives.

Skills

Business development

Lead generation

Sales operations

Relationship building

Analytical mindset

Data interpretation

Multitasking

Communication

Cross-functional collab

Education

Bachelor's degree in Business or Life Sciences

Tools

Salesforce

Microsoft Excel

PowerPoint

CRM platforms

Job description

Responsibilities

• Support the growth of the Medical Affairs business by providing business development, lead generation, opportunity management, and sales operations support.
• Identify, research, and prospect potential clients aligned with strategic business objectives.
• Generate, qualify, and prioritise leads by assessing customer needs, project requirements, strategic fit, and likelihood of conversion.
• Maintain engagement with prospective clients and coordinate appropriate follow‐up activities throughout the opportunity lifecycle.
• Collaborate with Medical Affairs, Commercial, and other cross‑functional teams to support customer engagement and business growth initiatives.
• Support the management of opportunities throughout the sales lifecycle, from lead generation through proposal submission and contract execution.
• Coordinate and support the development of proposals, RFPs, RFIs, capability presentations, and other customer‑facing materials.
• Assist with opportunity planning, resource coordination, project scoping, and the collection of information required for customer submissions.
• Facilitate collaboration across functional teams to ensure timely, accurate, and high‑quality deliverables.
• Maintain accurate and up‑to‑date records within Salesforce and other business systems.
• Track opportunities, customer interactions, sales activities, and key milestones throughout the sales cycle.
• Support pipeline reviews, forecasting activities, and business performance reporting.
• Produce regular reports and analyses on business development activity, opportunity status, and sales performance metrics.
• Ensure data integrity and adherence to CRM best practices.
• Provide operational, administrative, and business development support to the Medical Affairs team.
• Assist with tracking customer engagements, project status updates, and key business metrics.
• Support the preparation of presentations, business reviews, proposals, and customer‑facing materials.
• Collaborate with Medical Affairs leadership to support strategic initiatives and business growth objectives.

Requirements

• Bachelor's Degree in Business, Life Sciences, Healthcare, Marketing, Management, or a related field preferred.
• 1-3 years of experience in business development support, sales operations, lead generation, healthcare services, Medical Affairs, or a related commercial role preferred.
• Experience working with CRM systems (Salesforce preferred) and sales pipeline management.
• Strong verbal and written communication skills.
• Demonstrated ability to build relationships and engage professionally with internal and external stakeholders.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and CRM platforms.
• High attention to detail, accuracy, and follow-through.
• Self‑motivated with a proactive, positive, and collaborative approach.
• Ability to work effectively in a fast‑paced, cross‑functional environment.
• Strong problem‑solving and project coordination skills.

Core Competencies

Demonstrates expertise in business development support and sales operations within the Medical Affairs sector, with a strong focus on lead generation, opportunity management, and effective collaboration across cross‑functional teams. Proficient in utilizing CRM systems and Microsoft Office Suite to enhance operational efficiency and data integrity.