Sales and Customer Care Assistant (prácticas)

WeRoad S.r.l.; Madrid; Presencial; EUR 7800 - 10.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal vouchers (€8/day)

Hybrid working

Descripción de la vacante

WeRoad S.r.l. in Madrid is seeking a Sales and Customer Care Assistant for Spain, offering a curricular internship in a vibrant, fast-growing travel startup. You will hunt and convert leads, respond across channels, and guide customers toward booking unforgettable tours.

Ideal candidates are currently enrolled in a university program, based in Madrid, fluent in English and at least one of French or German, and comfortable working toward monthly sales targets in a hybrid environment.

Formación

• Must be enrolled in university or master's program and eligible for curricular internship.
• Proactive, able to work under pressure and meet monthly sales targets.
• Based in Madrid and fluent in English; French or German is a plus.

Responsabilidades

• You will hunt and convert leads through multiple channels.
• You’ll meet established sales targets each month.
• You’ll be the main contact for WeRoaders across Phone, Facebook, Instagram, Zendesk, WhatsApp, and more.
• You’ll maintain an organized sales pipeline and track customer interactions.
• You’ll provide tailored travel advice to help customers book tours.
• You’ll verify documents (ID, driving licence, passport) for tours and ensure data for travel insurance.
• You’ll ensure final payments are made on time.

Conocimientos

Sales hunting

Lead conversion

English fluency

French or German

Madrid-based

Proactive

Educación

University enrollment (curricular internship)

Descripción del empleo

ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES

Founded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, Switzerland, UK and also...in Germany and France!

With more than 200 team members and 4k Travel Coordinators, we are a community of travelers, united by their love for travel, adventure, and discovering faraway lands and cultures. We bring together small groups of like-minded millennials and send them on life-changing experiences to 1000+ destinations all over the globe.

We're on a mission to design and deliver experiences worth living and sharing, through rewriting the rules of the travel industry.

About The Role

JOB TITLE: Sales and Customer Care Assistant - Spain

LOCATION: Madrid

TYPE OF CONTRACT: Paid CURRICULAR Internship (legal requirements, 800euro/monthly), Full-time.

What You'll Do

• You primary task is hunting and converting leads through any means possible.
• Meet the established sales target.
• You’ll be the point of contact for our WeRoaders and will be in contact with them through all major Sales channels (Phone, Facebook, Instagram, Zendesk, Whatsapp, and more)
• You’ll keep the sales process organized by maintaining and updating an efficient sales pipeline and record of interaction with customers
• You’ll be an expert on all of our adventures, able to give tailored advice to customers who are looking for support in finding and ultimately booking the perfect tour.
• You’ll make sure that we have the documents from the passengers, according to the requirements of each tour (ID, driving licence, passport,...), as well as the data we need for the travel insurance.
• You’ll check the final payments are made on time.

What We’re Looking For

• Being enrolled in a university or master's program and eligible to complete a curricular internship – this is a mandatory requirement.
• In this company we value proactive people.
• Ability to work under pressure and based on monthly sales targets. You are sociable and thrive in a fast-paced, dynamic work environment.
• You have a hunger for sales/leads hunting
• You are currently based in Madrid.
• You love traveling, learning, and meeting new people - i.e. you have the WeRoad spirit!
• You speak fluently English, you speak French or German

You Will Love Working At WeRoad If

• You are ambitious, want to build and be part of something huge, growing faster than you thought possible
• You love to travel and want to join a young, smart, and fun team of people who love it, too
• You prefer adventure instead of daily routine and love working in a fast-paced, dynamic environment
• You are an entrepreneur at heart and a self-starter and aren't afraid to take on a lot of responsibility, right from the start
• You welcome feedback and see mistakes as stepping stones to success

What We Can Offer

• Opportunities to learn – We invest in your growth with training and learning opportunities.
• Extra benefits – Meal vouchers (€8/day).
• Fun – A vibrant co-working space, team buildings and meet-ups.
• Hybrid working

The Selection Process Will Consist Of

• Introductory call with the Sales Manager ES
• Second technical interview
• Third round of interviews if needed

WeRoad is an equal opportunity and affirmative action employer. We consider for employment all applicants, regardless of their race, religion, color, ancestry, national origin, sex, sexual orientation, gender, gender identity, age, family status, political affiliation, disability, and any other legally protected characteristic.

Statistically speaking, women are less likely to apply for roles where they don't fit the job description perfectly. DON'T TRY AND BE PERFECT but just go for it and send us your application regardless.