Sales Advisor - Madrid

Cassina; Madrid; Presencial; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

Cassina in Madrid is seeking a Sales Advisor to contribute to store sales, profitability and service objectives, reporting to the Store Manager, while delivering an outstanding client experience.

You will act as the primary contact for clients, designers and buyers, nurture relationships with architects and designers, and ensure luxury standards in product displays and hospitality. Fluency in English is required; Italian is a plus.

Formación

• Bachelor's degree, preferably in Design or Architecture.
• 4–6 years of experience in a similar sales role.
• Previous experience in high-end furniture sales is preferred.
• Proven track record in sales and business development.
• Established relationships with architects and designers (A&D).
• Excellent knowledge of Microsoft Office, particularly Outlook, Word and Excel.
• Strong knowledge and understanding of the design industry.

Responsabilidades

• Act as a key point of contact for clients, designers and buyers, understanding their needs and providing tailored solutions;
• Develop new business relationships and identify new business opportunities;
• Deliver excellent client service while contributing to the achievement of sales targets;
• Ensure that product displays and visual merchandising activities are maintained according to the highest company standards;
• Contribute to ensuring a best-in-class luxury experience and outstanding level of hospitality within the Store;
• Support and participate in business events and commercial activities;
• Support Store events by engaging designers, interior decorators and clients and encouraging their participation;
• Contribute to expanding and developing the company database through accurate client data registration and profiling;
• Ensure timely and accurate reporting to Headquarters through the use of company information systems, CRM and reporting tools, providing all relevant information regarding sales quotes, leads and client visits;
• Prepare regular sales forecasts in collaboration with the Madrid Store Manager.

Conocimientos

Client relationship

Sales forecasting

Sales pipeline management

Time management

Communication

Fluent English

Educación

Bachelor's degree in Design or Architecture

Herramientas

AutoCAD

Photoshop

3ds Max

MS Office

Descripción del empleo

At Cassina, we believe that excellence comes from the combination of tradition, innovation, expertise and attention to detail.

For almost 100 years, Cassina has been a reference point in the international design landscape, transforming ideas and design visions into iconic products that have shaped the history of contemporary furniture.

For our Madrid Store, we are looking for a Sales Advisor who, reporting directly to the Store Manager, will contribute to achieving the Store's sales, profitability and service objectives, while ensuring an outstanding experience for our clients and supporting the smooth and efficient operation of the Store.

Why Cassina

You will join an international design company where design culture, innovation and expertise come together with a strong focus on people and professional development.

Cassina has been a Top Employer since 2024 and obtained the Gender Equality Certification in 2025, reflecting our commitment to creating an inclusive, stimulating and growth-oriented workplace.

Your Impact

As a Sales Advisor, you will act as a key point of contact for clients, designers and buyers, contributing to business development and the growth of commercial relationships. You will play an important role in delivering a premium client experience in line with Cassina's luxury positioning.

What You Will Do

• Act as a key point of contact for clients, designers and buyers, understanding their needs and providing tailored solutions;
• Develop new business relationships and identify new business opportunities;
• Deliver excellent client service while contributing to the achievement of sales targets;
• Ensure that product displays and visual merchandising activities are maintained according to the highest company standards;
• Contribute to ensuring a best-in-class luxury experience and outstanding level of hospitality within the Store;
• Support and participate in business events and commercial activities;
• Support Store events by engaging designers, interior decorators and clients and encouraging their participation;
• Contribute to expanding and developing the company database through accurate client data registration and profiling;
• Ensure timely and accurate reporting to Headquarters through the use of company information systems, CRM and reporting tools, providing all relevant information regarding sales quotes, leads and client visits;
• Prepare regular sales forecasts in collaboration with the Madrid Store Manager.

Who We Are Looking For

We are looking for a client-oriented and results-driven professional with a strong passion for design and the luxury sector, excellent relationship-building skills and the ability to represent the Cassina brand with professionalism and credibility.

Education and Experience

• Bachelor's degree, preferably in Design or Architecture;
• 4–6 years of experience in a similar sales role;
• Previous experience in high-end furniture sales is preferred;
• Proven track record in sales and business development;
• Established relationships with architects and designers (A&D);
• Excellent knowledge of Microsoft Office, particularly Outlook, Word and Excel;
• Strong knowledge and understanding of the design industry.

Technical and Soft Skills

• Excellent client relationship and customer service skills;
• Good knowledge of Sales Forecasting and Sales Pipeline Management;
• Proactive and results-oriented approach;
• Strong organizational and problem-solving skills;
• Ability to manage time effectively and prioritize activities;
• Charismatic and confident personality, with the ability to engage and build relationships with clients;
• Excellent interpersonal and communication skills, both written and verbal;
• Fluent English; Italian is considered a plus;
• Good knowledge of AutoCAD;
• Knowledge of additional tools such as Photoshop and 3ds Max is considered a plus.

Work location: Madrid, Spain

Cassina is an equal opportunity employer. We are committed to fostering an inclusive working environment and valuing diversity, individual skills and perspectives.